“First off let me say I like my To-Go frosty buddy. But I was a bit disappointed when I opened my package to find out it looks like a cup I already have, shape and size and the rubber piece fits on the cup I already own. So I guess my question is how is your cup different? Besides the colors you offer, which are cool by the way, or how it's insulated? I guess what I was expecting was something a little more unique.”
“At first wasn’t super thrilled with the customer service. After reaching out several times and found out my emails were going to spam for some reason. Once corrected, Frost Buddy went out of their way to make sure I was extremely happy. They sent the product I was originally asking about AND another To Go Buddy completely free of charge! Definitely recommend this company and to reach out by phone/Facebook if you haven’t heard anything from their service email. Will purchase again, these cups are legit and amazing!!”
“I have several different products and love them all. My most recent one is the convertible coffee tumbler and I LOVE IT!! It even holds the Trenta size from Starbucks. 🥰”
“I can't get enough of the messages that I get when placing my order. It gives it a personal feel as if we are friends and not customer number 2307 or whatever. I love my products and if I could I'd order everything.”
“best company and product ever. my drinks are cold. and beautiful colors. try at least one. xhoose the container youll utiluze the most and no turning back from there.”
“Products keep things hot or cold for hours longer than most competitors. I'll definitely be buying more :) and the lid and straw combos are fantastic 👌”
“I have several Frost Buddies: 2 Universals, 2 Big Buddies (recently purchased the insert), and a To Go Buddy. When the silicone ring broke on my To Go Buddy I contacted customer service and within minutes they responded. They were incredibly helpful and within a week I had a replacement To Go Buddy!!! I have introduced my friends to FB and they are now Buddies!!! Best and most efficient product on the market!!”
“I purchased a Universal Buddy for a friend and he loves it. I showed him the video so he'd know how he can use it. I purchased a To Go Buddy for myself. I couldn't wait to use it with my Dunkin coffee. It is awesome. It fit in the car holder and kept my coffee chill and the ice did not melt. I have shared the link with friends.”
“I love this company!! They are very much in touch with their customers. They listen to their customers, they interact with their customers. We are like a big family!! Products are great!! I am so glad I found this company! I do not leave the house without at least two frost buddies. I never know what I am going to get into. #buddyforlife”
“Just can't say enough about our Frost Buddy . They are a big hit with everyone that we have served a drink with one. Happy to say that at least four friends have ordered there's since trying ours......”
“I had a little difficulty with this order and it being misplaced, lol. However, the customer service team was a great help in getting a new order out to me and keeping me updated. I have ordered so many already and besides this one hiccup, I have never had an issue best items ever!!”