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Fruugo.com Reviews

2.3 Rating 1,162 Reviews
32 %
of reviewers recommend Fruugo.com
Anonymous
Anonymous  // 01/01/2019
Excellent customer Service listened that I wanted and answered my query regarding cancelling order and full refund. Thankyou Grace would definitely use Fruugo again for ordering on line. Honest and reliable.
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Posted 5 years ago
Was frustrated by the lack of delivery of my goods. Rhon was efficient and thorough in his follow up and communication and my goods have arrived.
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Posted 5 years ago
Fruugo have been most helpful, there customer service has been excellent, there items are really good value and through no fault on my part or there part my parcel has gone missing and they have kindly agreed to re send my items which I am so grateful for, I will definitely deal with this company again.
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Posted 5 years ago
I ordered two products, separately. Only one of them arrived. The other, as Georgia would readily explain to me, was lost in the mail. So, I got my money back quickly. I really enjoyed the customer service and I recommend Fruugoo to everyone. :)
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Posted 5 years ago
Ciao, ho ordinato su Fruugo. Ch, ho ricevuto l articolo nei tempi stabiliti. Prezzo ottimo. Ho avuto un problema di tasse pagate al ritiro della merce. Ho scritto a Fruugo e subito mi hanno rimborsato. Tutto perfetto.
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Posted 5 years ago
Fruugodan aldığım ürünümün teslimatı on gün geçmesine karşılık gelmemişti. Müşteri hizmetlerine gönderdiğim mesaja anında cevap verildi ve çok çok memnun kaldım ilgili davranıştan ötürü hiç sıkıntı yaşamadım. Teşekkürler
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Posted 5 years ago
Hi, first time shopping with fruugo, I placed an order around the 23rd March and even with these uncertain times due to covid-19, my order arrived 1st April..I’m absolutely delighted with the service, great prices and great customer care! I will definitely be shopping here again and would highly recommend Fruugo. Thank you👍🏻
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Posted 5 years ago
SUPER ECHANGE
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Posted 5 years ago
Very pleased with customer care at Fruugo, particularly pleased with Rhon and Georgia. They solved all my queries and responded swiftly. Will definitely shop at Fruugo again!
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Posted 5 years ago
Bien reçu le colis dans des délais raisonnables, mais avec des frais de douane inattendus. Sur ma requête ceux-ci m'ont m'ont été remboursés grâce à l'intervention efficace de Giorgia. Merci
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Posted 5 years ago
Very attentive service by Rhon
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Posted 5 years ago
nice customer service by Georgia, thank you
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Posted 5 years ago
I was attendedk by a co-worker named Rhon, who was very kind and professional. It would be good for all companies to have collaborators like that
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Posted 5 years ago
My product query was answered within very good time. 5* customer service from Kate and the product retailer! Very friendly, personal service!
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Posted 5 years ago
Grace in customer services wAs relentless in her pursuit of resolving my query and a pleasure to deal with in very testing times. I would use Fruugo again based solely on her.
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Posted 5 years ago
Rhon was very helpful, kepy me updated and resolved my issue. Never shopped with fruugo before, but will do in future.
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Posted 5 years ago
Rhon was promoted, honest and delivered an outcome, all the time whilst keeping me updated
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Posted 5 years ago
Prompt replies, and excellent customer service. My return was processed quickly and efficiently. Thank you!
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Posted 5 years ago
Ordered some trainers from the site because they offered the cheapest price. Paid express delivery and received my order within two days no problems! Really positive experience would use again!
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Posted 5 years ago
Prompt response despite the worlds troubles! Professional and kindness
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Posted 5 years ago
Fruugo.com is rated 2.3 based on 1,162 reviews