FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.77

2.8 Rating 949 Reviews

41 %

of reviewers recommend FTD Flowers

Company Reviews

Metrics

Info

About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

Visit Website

Phone:

800-736-3383

Write Your review

Tell us how FTD Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect arrangement for “just because Fall” flowers for the wife!”

Helpful Report

Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“I am a customer who placed an order on October 2nd for a Chocolate covered Strawberry box for my son as a surprise gift. I spoke to the company via phone to ask if they can do hand delivery to my son (not leave at door). It's needed because his apartment does not have individual numbers but people rent rooms in this facility. I called the company before placing the order to ensure they will be able to do hand delivery . They assured me they were positive about that. They stated if they do not find my son there, they would call me to ask how to proceed, they could return at a different time to hand deliver, and not leave it at door. So I spent $93.27 to send the item, only because I was told it would be hand delivered. On October 10th they send me an email that it was delivered. In order to make sure, I called the company to find out if it was delivered to him . The company representative told me that they left it outside the gate. It was a food item that could go bad, how could they leave it outside the main door? My son was not aware to look out for it because it was a surprise. By the time he would see it, it could be hours later. When I expressed my concern, they told me they never do hand delivery, they always send by UPS & they leave it outside. Then I told them I called them to ensure it would be hand delivered, they never told me the truth.”

Helpful Report

Posted 2 weeks ago

A supervisor has contacted you and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 weeks ago

“Today I was trying to send flowers to my wife for being so amazing. When I put the address in I accidentally put the wrong address in by 1 number. When I found out what I had did wrong I called FTD right away and spoke with a man named Yakeen who genuinely helped me and made me feel like he knew how I felt and wanted to help me. He fixed the problem right away. THANK YOU YAKEEN for helping me send this special gift to my wife. Because of you I will continue to order from this company because I know that you guys care.”

Helpful Report

Posted 2 weeks ago

We appreciate you taking the time to post about your experience.

Posted 2 weeks ago

“on time, pre-delivery notice, nice product.”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic review, Daniel! We're delighted to hear that everything was on time and that you liked the product. Your satisfaction is our top priority!

Posted 3 weeks ago

“The flowers I sent to my dear friend met and maybe even exceeded my expectations!”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful review! We're thrilled to hear that the flowers met your expectations and brought joy to your dear friend. Your support means a lot to us!

Posted 3 weeks ago

“Mom loved her birthdya flowers”

Helpful Report

Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Flowers were fresh healthy and beautiful . Will order from ftd!! The hydrangeas were loved .”

Helpful Report

Posted 3 weeks ago

We appreciate your review and appreciate you taking the time.

Posted 3 weeks ago

“Great service”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 3 weeks ago

“The flowers were beautiful. The recipient was well pleased with the arrangement. She especially enjoyed the sunflowers.”

Helpful Report

Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Beautiful arrangement. They were delivered to my 93 year old mother who had just had surgery. The delivery person was so kind- they saw her sleeping on her couch and left them by the front door so she wouldn’t be disturbed.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful review, Sandra! We're delighted to hear that the arrangement brought joy to your mother during her recovery. Our delivery team always strives to provide thoughtful service, and we appreciate your kind words!

Posted 3 weeks ago

“The plants were delivered on time and the recipient said they were beautiful.”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely review! We're so pleased to hear that the plants were delivered on time and that the recipient found them beautiful. Your satisfaction is our top priority!

Posted 3 weeks ago

“My mother was very happy for the beautiful plant. Thank you!”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Brian! We're thrilled to hear that your mother loved the beautiful plant. It's always our goal to bring joy to our customers and their loved ones.

Posted 1 month ago

“I have never been disappointed with an order from FTD!! I use them every special occasion !”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Jocelyn! We're delighted to hear that we've continually met your expectations for special occasions. Your loyalty means the world to us!

Posted 1 month ago

“Good selection of arrangements. Reliable delivery on time.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Karen! We're glad to hear that you appreciated our selection of arrangements and that our delivery service met your expectations.

Posted 1 month ago

“I was told by the recipient that the flowers were one of the prettiest bouquets she has received. Perfect fall colors.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review, Michele! We're so happy to hear that the recipient found the bouquet to be one of the prettiest she's received, especially with those perfect fall colors.

Posted 1 month ago

“Everything was great!”

Helpful Report

Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear that everything went great.

Posted 1 month ago

“The flowers ordered were for my niece. She loved them and was surprised how beautiful they were.”

Helpful Report

Posted 1 month ago

Thank you so much for sharing your experience, Sandra! We're delighted to hear that your niece loved the flowers and found them beautiful.

Posted 1 month ago

“Delivered as promised in time and quality”

Helpful Report

Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“My cousin (recipient) enjoyed the flowers, they made her cry!🥹”

Helpful Report

Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“Thank You 💐”

Helpful Report

Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

FTD Flowers is rated 2.8 based on 949 reviews