FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,482 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a beautiful sympathy bouquet & FTD didn’t disappoint. Arrived to the funeral home on time & they were beautiful. Thank you FTD for helping my husband with one less thing to worry about.”

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Posted 8 months ago

Thank you for sharing your experience with us! We're glad to hear that everything went smoothly during such a difficult time. Your kind words mean a lot to us.

Posted 8 months ago

“Very quickly receive the floral arrangement I sent, and the man who delivered it was very courteous and nice thank you so much for such a prompt service”

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Posted 8 months ago

Thank you for taking the time to review your experience with our service.

Posted 8 months ago

“Very quickly receive the floral arrangement I sent, and the man who delivered it was very courteous and nice thank you so much for such a prompt service”

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Posted 8 months ago

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Posted 8 months ago

“Recipient loved the arrangement”

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Posted 8 months ago

We appreciate your review and appreciate you taking the time.

Posted 8 months ago

“Great flowers”

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Posted 8 months ago

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Posted 8 months ago

“My sister said the gift was beautiful. carefully boxed and arrived on time”

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Posted 8 months ago

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Posted 8 months ago

“Lovely arrangement delivered on time for a reasonable price. My wife really liked it.”

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Posted 8 months ago

Thank you for taking the time to review your experience with our service.

Posted 8 months ago

“Sent as a memorial for a family member. Flowers were beautiful.”

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Posted 8 months ago

Thank you for taking the time to review your experience with our service.

Posted 8 months ago

“Perfect arrangement for “just because Fall” flowers for the wife!”

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Posted 8 months ago

We appreciate your review and appreciate you taking the time.

Posted 8 months ago

“I am a customer who placed an order on October 2nd for a Chocolate covered Strawberry box for my son as a surprise gift. I spoke to the company via phone to ask if they can do hand delivery to my son (not leave at door). It's needed because his apartment does not have individual numbers but people rent rooms in this facility. I called the company before placing the order to ensure they will be able to do hand delivery . They assured me they were positive about that. They stated if they do not find my son there, they would call me to ask how to proceed, they could return at a different time to hand deliver, and not leave it at door. So I spent $93.27 to send the item, only because I was told it would be hand delivered. On October 10th they send me an email that it was delivered. In order to make sure, I called the company to find out if it was delivered to him . The company representative told me that they left it outside the gate. It was a food item that could go bad, how could they leave it outside the main door? My son was not aware to look out for it because it was a surprise. By the time he would see it, it could be hours later. When I expressed my concern, they told me they never do hand delivery, they always send by UPS & they leave it outside. Then I told them I called them to ensure it would be hand delivered, they never told me the truth.”

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Posted 8 months ago

A supervisor has contacted you and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 8 months ago

“Today I was trying to send flowers to my wife for being so amazing. When I put the address in I accidentally put the wrong address in by 1 number. When I found out what I had did wrong I called FTD right away and spoke with a man named Yakeen who genuinely helped me and made me feel like he knew how I felt and wanted to help me. He fixed the problem right away. THANK YOU YAKEEN for helping me send this special gift to my wife. Because of you I will continue to order from this company because I know that you guys care.”

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Posted 8 months ago

We appreciate you taking the time to post about your experience.

Posted 8 months ago

“on time, pre-delivery notice, nice product.”

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Posted 8 months ago

Thank you for your fantastic review, Daniel! We're delighted to hear that everything was on time and that you liked the product. Your satisfaction is our top priority!

Posted 8 months ago

“The flowers I sent to my dear friend met and maybe even exceeded my expectations!”

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Posted 8 months ago

Thank you so much for your wonderful review! We're thrilled to hear that the flowers met your expectations and brought joy to your dear friend. Your support means a lot to us!

Posted 8 months ago

“Mom loved her birthdya flowers”

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Posted 8 months ago

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Posted 8 months ago

“Flowers were fresh healthy and beautiful . Will order from ftd!! The hydrangeas were loved .”

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Posted 8 months ago

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Posted 8 months ago

“Great service”

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Posted 8 months ago

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Posted 8 months ago

“The flowers were beautiful. The recipient was well pleased with the arrangement. She especially enjoyed the sunflowers.”

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Posted 8 months ago

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Posted 8 months ago

“Beautiful arrangement. They were delivered to my 93 year old mother who had just had surgery. The delivery person was so kind- they saw her sleeping on her couch and left them by the front door so she wouldn’t be disturbed.”

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Posted 8 months ago

Thank you so much for your wonderful review, Sandra! We're delighted to hear that the arrangement brought joy to your mother during her recovery. Our delivery team always strives to provide thoughtful service, and we appreciate your kind words!

Posted 8 months ago

“The plants were delivered on time and the recipient said they were beautiful.”

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Posted 8 months ago

Thank you for your lovely review! We're so pleased to hear that the plants were delivered on time and that the recipient found them beautiful. Your satisfaction is our top priority!

Posted 8 months ago

“My mother was very happy for the beautiful plant. Thank you!”

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Posted 8 months ago

Thank you so much for your wonderful review, Brian! We're thrilled to hear that your mother loved the beautiful plant. It's always our goal to bring joy to our customers and their loved ones.

Posted 8 months ago

FTD Flowers is rated 3.1 based on 1,482 reviews