FurniComp Reviews

Name: FurniComp
Address: FURNICOMP LTD, Unit 4, 92-94 Gipsy Lane, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 2,020 Reviews

85 %

of reviewers recommend FurniComp

4.4

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About FurniComp:

This venture started its humble beginnings whilst we were at university as students. Slowly as we started to understand the furniture market and the demand for it, we realised this is what we wanted to do and decided to create our own furniture company and FurniComp was born in 2018. As we got through university and graduated, we made this our full time goal and now are working with some of the best manufacturers and suppliers of home furniture products across the world.Being a family run business with experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase.

Visit Website

Phone:

0116 478 2389

Email:

support@furnicomp.co.uk

Location:

FURNICOMP LTD,
Unit 4, 92-94 Gipsy Lane,
Leicester
Leicestershire
LE4 6RE

FurniComp 5 star review on 25th June 2025

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad design, no pics of interior before buying. Very very disappointed”

Helpful Report

Posted 2 years ago

“This unit turned up scratched on the sides and a door , I contacted them to return and was told it could not be returned , that they could provide me with replacement parts , I emailed the replacement parts over and I have been ignored ! Sitting with a scratched unit , customer service has been ridiculous!! Why can I not return a faulty item ? I was even accepting the replacement parts ! But I have not been given anything”

Helpful Report

Posted 2 years ago

“Not recommend waiting nearly 2 months for my order Finally when arrive it had faulty on front door They offer me 15% discount or waiting over 6 weeks for replacement Waste of time and money”

Helpful Report

Posted 2 years ago

“Still waiting for replacement door”

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Posted 2 years ago

“I have just had to walk a very heavy cabinet that was delivered to a different house number a few days ago. I found out today thanks to a gentleman who wouldn't stop ringing on houses all around the area. Eventually finding me.”

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Posted 2 years ago

“NOT WORTH THE MONEY. 149£ FOR CHEST WITH DRIVERS... FROM ARGOS IS FOR 80£ DELIVERY 10 DAYS AFTER DONT WASTE YOUR MONEY”

Helpful Report

Posted 2 years ago

“Sideboard delivered to wrong address, & missing the top. They would order but up to 6 weeks. No promised updates, Waited almost 3 months asking for refund s”

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Posted 2 years ago

“I been waiting for months and still not received my order.lots of phonecards,emails and nothing.Manager are rude and pushed. never use this company ever again.”

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Posted 2 years ago

“Did not received this option as ordered , you sent the grey and white option i ordered the black and white have tried to call you but i just get sent to voicemail option where you cant leave a message as it says the messages are full”

Helpful Report

Posted 2 years ago

“I am a returning customer as I was very pleased with my first order, unfortunately this isn’t the case second time around, my unit arrived with 3 doors missing, emailed the company and eventually the doors arrived but one was damaged , emailed again and got told one would be sent out ,waited a few day’s nothing arrived, emailed again no response, emailed yet again to be told the warehouse haven’t got any and as soon as they get some they will despatch one , that was 4 weeks ago and still nothing , no communication at all , very disappointed!”

Helpful Report

Posted 2 years ago

“Utter ignorance ,,, still waiting for a return slip to send an item back ,, numerous emails and still waiting ,, 3 weeks already now ... do not recommend this company at all. ,,, disgracefull.”

Helpful Report

Posted 2 years ago

“Awful company! Quick to respond to emails to make a sale but ignore you when theres a problem. Furniture is very poor quality and was scratched in multiple places. Had to carry out a chargeback”

Helpful Report

Posted 2 years ago

“I haven't yet opened my package so I will review the delivery. I didnt receive an email or a text message saying it was going to arrive today, 13th July. I have building work going on in my house at the moment so your driver was advised to leave the package in a safe place. He certainly did care where he left it, he barged into the young apprentice and rudely ignored the older worker. I am hoping that I will be happier with my package when my house is safer to open it.”

Helpful Report

Posted 2 years ago

“I ordered a tv unit & a side cabinet. The side cabinet unit frame what warped so ask for this to be replaced it has now been 3 week. I have send email with video & pictures spoke to customer 5 time left 3 message and have had no repsonses from them. The units are good the service is lousy to say the least.”

Helpful Report

Posted 2 years ago

“Sadly the item I was sent had a faulty part we only noticed once we had part build it pretty disappointing and worried it will cause it to not last as long as you would expect. It a look is noticeably shame it would appear this was not inspected fully before sending out to me.”

Helpful Report

Posted 2 years ago

“Had the huge delivery dropped off literally in the doorway of the house. Delivery driver couldn’t take it upstairs even tho it was a wardrobe being delivered. Nor would he put it in any other room. Totally un cooperative and unhelpful. We now have huge boxes inthe doorway where we can no longer get a buggy in the house. Huge inconvenience”

Helpful Report

Posted 2 years ago

“Poor quality furniture blaming did not assembled correctly which is totally lie sending delivery driver to check the cabinet .wasted £500 on this low quality cabinet. Avoid this company”

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Posted 2 years ago

“Very poor quality furniture. So flimsy and so hard to put together. The instructions are poor quality. Been photocopied to many times so hard to read. Wish I never bought it.”

Helpful Report

Posted 2 years ago

“Still to receive my product. No contact after a week, emailed support services to get an update. No reply. Received an email saying the parcel had been shipped yesterday, no tracking number, no delivery company, estimated date given but we will likely be at work so no way to instruct delivery company where to leave package. A terrible service, we will not be buying from this company again.”

Helpful Report

Posted 2 years ago

“They say 7 working days for delivery. I ordered it on the 20th March it came on 13th of April. Don't believe them,they lie”

Helpful Report

Posted 2 years ago

FurniComp is rated 4.4 based on 2,020 reviews