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FurniComp Reviews

4.5 Rating 1,658 Reviews

87 %

of reviewers recommend FurniComp

Company Reviews

Product Reviews

4.5

Based on 1,658 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About FurniComp:

This venture started its humble beginnings whilst we were at university as students. Slowly as we started to understand the furniture market and the demand for it, we realised this is what we wanted to do and decided to create our own furniture company and FurniComp was born in 2018. As we got through university and graduated, we made this our full time goal and now are working with some of the best manufacturers and suppliers of home furniture products across the world.Being a family run business with experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase.

Visit Website

Phone:

0116 478 2389

Email:

support@furnicomp.co.uk

Location:

FURNICOMP LTD,
Unit 4, 92-94 Gipsy Lane,
Leicester
Leicestershire
LE4 6RE

FurniComp 5 star review on 9th May 2024

FurniComp 4 star review on 22nd April 2024

FurniComp 5 star review on 9th April 2024

FurniComp 5 star review on 30th March 2024

FurniComp 4 star review on 28th March 2024

FurniComp 5 star review on 11th March 2024

FurniComp 4 star review on 16th February 2024

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered it from last year December, And received it on March. It took 4 months to deliver it. BRILLIANT JOB!”

Posted 1 month ago

“I didn't receive my purchase up till now after 14 days”

Posted 2 months ago

“unhappy with internal door as badly damaged and now awaiting a new one”

Posted 2 months ago

Hi Donna, Thanks for your review and we are really sorry about the issue you have faced. We have ordered a brand new door for you and are awaiting delivery from the factory. As soon as it is here we will get it delivered to you on a 24 hour service. In that time if you need anything please reach out to us at anytime Kind Regards, Furnicomp LTD

Posted 2 months ago

“I can't review a purchase I've not received yet?”

Posted 2 months ago

“Worst company I have ever dealt with and their customer service is appalling. After requesting a return/refund they failed to make contact with me despite having published on their website guaranteed returns. I sent 9 emails and phoned twice, I managed to speak to someone the 2nd time and the man I spoke with was extremely rude. 3 weeks on I have contacted my bank and explained the situation, they have refunded me and have now opened up a dispute with company. I’m sure if all is well with your order then reviews are great but if not then they don’t want to know. My advice…..steer well clear!”

Posted 3 months ago

“Still waiting on the company send out my replacement parts, as some were damaged.”

Posted 3 months ago

“The furniture itself is lovely, ordered twice nice and very happy both times. The after sales/ customer service is appalling. During construction of a draw one of the parts sheared off damaging a draw casing. I emailed straight away & requested a replacement and explained what had happened. They said we had caused the damage & we needed to pay £15 to get replacements sent out, I said no. I asked that they just send out the part that sheared, I would mend the draw casing, they agreed. Nearly 2 weeks later & despite several emails (that have been left unanswered) and a phone call I still don’t have the part. What a shame, that part can’t cost more than £1 & yet they have let themselves down so badly over it.”

Posted 3 months ago

“I am sorry to say i have spend £119 on a shoe cabinet .but it was very cheap matriel.it seems.like a toy matriel .after assembled it was stil keep shaking .wasted my money.it doesnt worth that money.Avoid”

Posted 4 months ago

“Very bad design, no pics of interior before buying. Very very disappointed”

Posted 4 months ago

“This unit turned up scratched on the sides and a door , I contacted them to return and was told it could not be returned , that they could provide me with replacement parts , I emailed the replacement parts over and I have been ignored ! Sitting with a scratched unit , customer service has been ridiculous!! Why can I not return a faulty item ? I was even accepting the replacement parts ! But I have not been given anything”

Posted 5 months ago

“Not recommend waiting nearly 2 months for my order Finally when arrive it had faulty on front door They offer me 15% discount or waiting over 6 weeks for replacement Waste of time and money”

Posted 6 months ago

“Still waiting for replacement door”

Posted 6 months ago

“I have just had to walk a very heavy cabinet that was delivered to a different house number a few days ago. I found out today thanks to a gentleman who wouldn't stop ringing on houses all around the area. Eventually finding me.”

Posted 6 months ago

“NOT WORTH THE MONEY. 149£ FOR CHEST WITH DRIVERS... FROM ARGOS IS FOR 80£ DELIVERY 10 DAYS AFTER DONT WASTE YOUR MONEY”

Posted 7 months ago

“Sideboard delivered to wrong address, & missing the top. They would order but up to 6 weeks. No promised updates, Waited almost 3 months asking for refund s”

Posted 8 months ago

“I been waiting for months and still not received my order.lots of phonecards,emails and nothing.Manager are rude and pushed. never use this company ever again.”

Posted 8 months ago

“Did not received this option as ordered , you sent the grey and white option i ordered the black and white have tried to call you but i just get sent to voicemail option where you cant leave a message as it says the messages are full”

Posted 8 months ago

“I am a returning customer as I was very pleased with my first order, unfortunately this isn’t the case second time around, my unit arrived with 3 doors missing, emailed the company and eventually the doors arrived but one was damaged , emailed again and got told one would be sent out ,waited a few day’s nothing arrived, emailed again no response, emailed yet again to be told the warehouse haven’t got any and as soon as they get some they will despatch one , that was 4 weeks ago and still nothing , no communication at all , very disappointed!”

Posted 9 months ago

“Utter ignorance ,,, still waiting for a return slip to send an item back ,, numerous emails and still waiting ,, 3 weeks already now ... do not recommend this company at all. ,,, disgracefull.”

Posted 9 months ago

“Awful company! Quick to respond to emails to make a sale but ignore you when theres a problem. Furniture is very poor quality and was scratched in multiple places. Had to carry out a chargeback”

Posted 9 months ago

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FurniComp is rated 4.5 based on 1,658 reviews