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FurniComp Reviews

4.5 Rating 1,662 Reviews

87 %

of reviewers recommend FurniComp

Company Reviews

Product Reviews

4.5

Based on 1,662 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About FurniComp:

This venture started its humble beginnings whilst we were at university as students. Slowly as we started to understand the furniture market and the demand for it, we realised this is what we wanted to do and decided to create our own furniture company and FurniComp was born in 2018. As we got through university and graduated, we made this our full time goal and now are working with some of the best manufacturers and suppliers of home furniture products across the world.Being a family run business with experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase.

Visit Website

Phone:

0116 478 2389

Email:

support@furnicomp.co.uk

Location:

FURNICOMP LTD,
Unit 4, 92-94 Gipsy Lane,
Leicester
Leicestershire
LE4 6RE

FurniComp 5 star review on 9th May 2024

FurniComp 4 star review on 22nd April 2024

FurniComp 5 star review on 9th April 2024

FurniComp 5 star review on 30th March 2024

FurniComp 4 star review on 28th March 2024

FurniComp 5 star review on 11th March 2024

FurniComp 4 star review on 16th February 2024

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't yet opened my package so I will review the delivery. I didnt receive an email or a text message saying it was going to arrive today, 13th July. I have building work going on in my house at the moment so your driver was advised to leave the package in a safe place. He certainly did care where he left it, he barged into the young apprentice and rudely ignored the older worker. I am hoping that I will be happier with my package when my house is safer to open it.”

Posted 10 months ago

“I ordered a tv unit & a side cabinet. The side cabinet unit frame what warped so ask for this to be replaced it has now been 3 week. I have send email with video & pictures spoke to customer 5 time left 3 message and have had no repsonses from them. The units are good the service is lousy to say the least.”

Posted 11 months ago

“Sadly the item I was sent had a faulty part we only noticed once we had part build it pretty disappointing and worried it will cause it to not last as long as you would expect. It a look is noticeably shame it would appear this was not inspected fully before sending out to me.”

Posted 11 months ago

“Had the huge delivery dropped off literally in the doorway of the house. Delivery driver couldn’t take it upstairs even tho it was a wardrobe being delivered. Nor would he put it in any other room. Totally un cooperative and unhelpful. We now have huge boxes inthe doorway where we can no longer get a buggy in the house. Huge inconvenience”

Posted 1 year ago

“Poor quality furniture blaming did not assembled correctly which is totally lie sending delivery driver to check the cabinet .wasted £500 on this low quality cabinet. Avoid this company”

Posted 1 year ago

“Very poor quality furniture. So flimsy and so hard to put together. The instructions are poor quality. Been photocopied to many times so hard to read. Wish I never bought it.”

Posted 1 year ago

“Still to receive my product. No contact after a week, emailed support services to get an update. No reply. Received an email saying the parcel had been shipped yesterday, no tracking number, no delivery company, estimated date given but we will likely be at work so no way to instruct delivery company where to leave package. A terrible service, we will not be buying from this company again.”

Posted 1 year ago

“They say 7 working days for delivery. I ordered it on the 20th March it came on 13th of April. Don't believe them,they lie”

Posted 1 year ago

“Not received order yet I wouldn’t mm but from here again. Very poor delivery time.”

Posted 1 year ago

“Very disappointing, the mirror wardrobe is wobbly and the mirror doors have a large gap in the middle. The back of the wardrobe is flimsy and too short in height so it doesn't engage fully into the grooves. Both sides of the wardrobe are slender for the height. The front skirt piece is just pinned and therefore doesn't stay in place. Even after assembling and securing, the wardrobe sways. Also one mirror door is higger than the other. This is a manufacturing defect. Structurally, this is very unstable.”

Posted 1 year ago

“Still waiting for delivery”

Posted 1 year ago

“Think it's a poor service. I keep emailing to find out what's happening. No one keeps you up dated. Wouldn't recommend company to anyone.”

Posted 1 year ago

“No words I can’t recommend this,we can’t fixing shoes only kids shoes 😖”

Posted 1 year ago

“I am not happy with it because it is bad quality”

Posted 1 year ago

“So basically I would not recommend it as its made from very badly and specifically the most of if at corners ar broken, the instructions made by definitely some stupid idiots, as I have done more then 2k of different furniture's, I men the price for it should be 70 pound of maximum as it very poor quality, I will put back in the box and I wanna send it back !!! I will make sure no one's by it again”

Posted 1 year ago

“My order was supposed to arrive yesterday but hasn't turned up. I received two messages, the first one giving me an estimated time of arrival, and the second saying that it was on time and I was the next stop. Also a signature link was sent. It didn't turn up!”

Posted 1 year ago

“Very Poor Quality”

Posted 1 year ago

“Very poor service! Desk arrived damaged and FurniComp made it very difficult for us to get a refund and get the damaged desk collected. Still ongoing and not rectified.”

Posted 1 year ago

“Dissapointed with the time taken for delivery. No notification on the website that their chosen courier was taking a 13 day Christmas break which would delay all orders. When I queried customer service they stated they would give me a 5% refund and communicate this via email, this offer never arrived. I requested through furnicomp that the courier contact me to discuss delivery when my order was ready. The delivery company didn’t, they just booked my delivery in for a day when I was not available. I’ve had to cancel this delivery and request a new one, hopefully this one is accepted... All in 29 working days when delivery was advertised at 14 days. The advertised delivery time was the reason I chose Furnicomp. I wish I’d gone elsewhere.”

Posted 1 year ago

“Don't ask for a review for a product you haven't delivered . And now you ask for a second review for an item you haven't delivered.”

Posted 1 year ago

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FurniComp is rated 4.5 based on 1,662 reviews