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FurniComp Reviews

4.5 Rating 1,662 Reviews

87 %

of reviewers recommend FurniComp

Company Reviews

Product Reviews

4.5

Based on 1,662 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About FurniComp:

This venture started its humble beginnings whilst we were at university as students. Slowly as we started to understand the furniture market and the demand for it, we realised this is what we wanted to do and decided to create our own furniture company and FurniComp was born in 2018. As we got through university and graduated, we made this our full time goal and now are working with some of the best manufacturers and suppliers of home furniture products across the world.Being a family run business with experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase.

Visit Website

Phone:

0116 478 2389

Email:

support@furnicomp.co.uk

Location:

FURNICOMP LTD,
Unit 4, 92-94 Gipsy Lane,
Leicester
Leicestershire
LE4 6RE

FurniComp 5 star review on 9th May 2024

FurniComp 4 star review on 22nd April 2024

FurniComp 5 star review on 9th April 2024

FurniComp 5 star review on 30th March 2024

FurniComp 4 star review on 28th March 2024

FurniComp 5 star review on 11th March 2024

FurniComp 4 star review on 16th February 2024

199

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not seen the item yet, the delivery company has promised delivery 3 times but never got here due to various excuses. The last one was that the driver went out with his lorry but had to come back as his eyesight failed whilst out driving!!”

Posted 1 year ago

“Item arrived very badly damaged. Nearly every panel was split in the middle. Could not contact company on phone or online chat. Eventually contacted them via Instagram. I was offered replacement panels but since the majority where damaged I decided to return the item for a refund. My review is one star due to the poor quality of the item and the difficulty contacting the company by phone, chat and email.”

Posted 1 year ago

“We had to wait three weeks for our son’s chest of drawers to be delivered, only to find that it had been damaged in transit. Six weeks later we are still waiting for the replacement parts to be sent out and Furnicomp have stopped replying to my emails. Shocking customer service. I would not recommend using this company.”

Posted 2 years ago

“Purchased a tv cabinet on line advertised with despatch and delivery in 2 to 3 days. Nearly 3 weeks later and delivery still not arrived. Contacted customer services and received polite replies but no delivery. Very disappointed.”

Posted 2 years ago

“Awful. Won’t answer any emails & I can’t track my order!”

Posted 2 years ago

“This cabinet is so bad I will find it difficult to explain. Let's just say the panels were wrong, there were no grooves, holes where there that shouldn't be and even a diffent colour draw. The holes were in the wrong places and assembly bits missing. Believe it, I am not one to complain, but oh my goodness.”

Posted 2 years ago

“I'm very sorry for the poor score but on the website it says my order has been delivered it hasn't there is a photo of my order in someone else's property”

Posted 2 years ago

“Not happy with tv stand, emailed company, sent pics of parts I wasn't happy with, they did respond to my email to say they would look into it possibly send new parts, but have heard nothing at all. Very poor.”

Posted 2 years ago

“I took it to the tip, cheap thin chip board, instructions were poor so much so that it was too difficult to put together in the end I lost patience , you need two People to put it together and written as well as picture instruction ! Don’t buy waste of money !”

Posted 2 years ago

“I DO NOT RECOMMEND FurniComp, I waited longer than it was shown when placing the order, the cabinet came damaged in several places, I wrote to them, told them to send photos and when I sent photos and described it, they did not respond. I was left with a damaged cupboard. The cupboard is generally very nice.”

Posted 2 years ago

“Please contact me ASAP”

Posted 2 years ago

“not received broken parts 3 weeks rang several times keep saying on the way buy no show”

Posted 2 years ago

“I was sent a damaged and defect sideboard since then I’ve been communicating with the seller and I was due a refund that they have never paid to my account until this day. Do not buy anything from this website. I also had a screw missing for one of the drawers they still haven’t sent it until this day that drawer doesn’t open. This was the worst but ive done, never again”

Posted 2 years ago

“Disappointed as all the small screws are mixed and very hard to distinguish them on the instructions book plus few are missing as it says sent 8 but actually are 5 and some aren.t even on the size to fit in it.s hole .”

Posted 2 years ago

“Furniture was lovely. But cane with wrong instructions, so made the job a lot harder and customer service was a joke.”

Posted 2 years ago

“Customer service response time is slow. Usually it takes two days. The exchange time takes so long and it is still not yet confirmed”

Posted 2 years ago

“I haven't received my order as yet or any updates as to when it will arrive. It has been a month of waiting so far.”

Posted 2 years ago

“I am really disappointed with the delivery of my product. Waiting for weeks for parcel 2 (drawers and fixings) and finding delivered to wrong address. Finally receiving the second parcel to find damaged. I am therefore unable to comment on quality or how happy I am with my desk as I have lost the will to live and asked to just collect the desk what a nightmare!!”

Posted 2 years ago

“I haven't received any goods qnd no contact at all from yourselfs i had to contact you to see when delivery of goods was being delivered and still havent received them shocking customers service wont buy from them again”

Posted 2 years ago

“I never actually received the sideboard I ordered, I believe this was a problem with the delivery company. I did receive a refund eventually but was obviously extremely frustrated having ordered and paid for my item, given a delivery date for it never to appear. The staff at furnicomp were very helpful, however I still didn’t receive the furniture I had ordered. I have since ordered from somewhere else. Unfortunately I wouldn’t use this company again.”

Posted 2 years ago

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FurniComp is rated 4.5 based on 1,662 reviews