Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.94

4.9 Rating 1,001 Reviews

98 %

of reviewers recommend Future Shop

4.9

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 20th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parfait. Un site très professionnel: non seulement ils ont parmi les meilleures marques de câblage mais ils peuvent vous fournir des câbles sur mesure, avec différents types de bornes, du fil nu, tout ce que vous voulez, et ceci rapidement et avec si besoin des conseils très pros.”

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Posted 12 hours ago

“Cables all neatly packaged and delivered as promptly as expected.”

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Posted 1 day ago

Thanks for letting us know, Toby.

Posted 13 hours ago

“Delivery was very quick, works brilliantly, as always...”

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Posted 1 day ago

Thats excellent to hear Colin, thank you :)

Posted 13 hours ago

“He hecho ya varios pedidos a este establecimiento y el resultado ha sido siempre impecable. Además, cuando lo necesitas también te asesoran sobre las dudas que tengas.”

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Posted 1 day ago

Thanks for sharing your experience, José. We’re glad to hear that your orders have been flawless and that you also receive guidance whenever you need it. Gracias por compartir tu experiencia, José. Nos alegra saber que tus pedidos han sido impecables y que también te brindan asesoría cuando la necesitas.

Posted 13 hours ago

“Quick response, on-time delivery and very good packaging.”

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Posted 2 days ago

Thanks for the great feedback. If you need any further assistance, please don't hesitate to contact us.

Posted 13 hours ago

That's fantastic to hear. Thank you :)

Posted 13 hours ago

“Bought a Dela C100 ethernet cable. No fuss; no drama. Came the next day. Made an improvement to my system. Didn't cost an arm or a leg. That's just business as usual for Futureshop. Brilliant.”

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Posted 3 days ago

Thanks for sharing your experience, Adrian. We're glad the cable met your expectations and that everything went smoothly.

Posted 13 hours ago

“I’m happy! ………”

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Posted 3 days ago

That's fantastic, Graeme. We're happy too :)

Posted 13 hours ago

“Fantastic service from order to delivery, new cables arrived next day same day as my lokius perfect, will definitely use for future orders, Thanks Futureshop 🙏”

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Posted 3 days ago

Thanks for the fantastic feedback, Chris. We’re really glad the cables arrived next day and that you’re happy with the service :)

Posted 13 hours ago

“Excellent service and well made product”

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Posted 3 days ago

Brilliant to hear Stephen. Thanks for taking the time to let us know. If you need anything else, please let us know.

Posted 13 hours ago

“Had to wait about a month for the product to arrive in stock, but it arrived exactly on the date they said it would when I placed the order,bought other items over the years really good to deal with.”

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Posted 4 days ago

Thanks for letting us know, Gerald. We're so happy to hear it arrived on the promised date and that you’ve had good experiences with us over the years.

Posted 13 hours ago

“There was a delay in delivery but this was notified to me via email when I placed the order. This was due to the more unusual item ordered and therefore I was more than happy with the longer lead time. Good communications throughout. Arrived a few days earlier than expected. Recommended.”

Helpful Report

Posted 4 days ago

Thanks for letting us know, Martin. We’re glad the communication helped; if you need further help, don't hesitate to contact the team.

Posted 13 hours ago

“Recently ordered some cables from Future Shop and the process was quick, simple and painless. Shout out to Mark for getting in touch to discuss options and I received my cables the next day. I will definitely be using them again.”

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Posted 4 days ago

Thanks for sharing your experience. We’re glad to hear the process was quick and that Mark could help.

Posted 13 hours ago

“I recently purchased a bundle of items from Future Shop to upgrade my portable and desktop audio setup, and I couldn't be happier with the results. Every single item has performed flawlessly. They are Chord Mojo2(4.4mm Version), ifi Micro iPower Adapter and Chord Clearway USB-C Cable. Future Shop provided excellent service, and these three items together create an absolutely stellar, high-performance listening experience. Highly recommended.”

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Posted 4 days ago

Thanks for sharing your experience, Chok. We’re glad to hear the bundle works exceptionally well for your audio setup.

Posted 13 hours ago

“Fast secure delivery. Great product at a reasonable price”

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Posted 4 days ago

Many thanks, Simon. If you need any further assistance, please don't hesitate to contact us.

Posted 13 hours ago

“Future Shop made it possible for me to purchase an official Wireworld storage case for my Wireworld RCA interconnects. The case had to be ordered from the USA but the delivery was completed within a few days. Future Shop could not have been more helpful and my email communication made me feel that my purchase request was important to the team. Thank you”

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Posted 4 days ago

Thanks for sharing, Richard, it's much appreciated We’re glad to hear the delivery timeline met your expectations. If you’d like any further assistance, we’re here to help.

Posted 13 hours ago

“Bought a number of items from Future Shop over the years. Their service and delivery is excellent! Thanks very much.”

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Posted 5 days ago

Hi Paul, Thanks for sharing. We’re glad to hear you’ve had consistently positive experiences with our service and delivery over the years. If you’d like any further assistance, we’re here to help.

Posted 13 hours ago

“Cables operating very well. I was a little sceptic when advised it would improve the sound foloiwng replacment aged cables. It has done. Great service.”

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Posted 5 days ago

Hi there, Thanks for sharing. We’re glad the cables met your expectations and that you enjoyed the service. If you’d like any further advice, we’re here to help.

Posted 5 days ago

“Unbelievable customer service, great team, always helpful”

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Posted 5 days ago

Hi Gerard, Thank you for the kind words. If you’d like to share anything else, we’re here to help.

Posted 5 days ago

“Excellent after sales service. The real test of customer service comes after purchase if a subsequent fault develops. Professionally handled, good outcome.”

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Posted 1 week ago

Hi Harry, Thank you for sharing your experience. We’re glad to hear the after-sales support was professional and the outcome was positive. If there’s anything else you’d like to share, we’re here to help.

Posted 6 days ago

“What can I say about FutureShop? Excellent products? ✔️ Excellent website?✔️ Customer service and knowledge? ✔️Fast delivery? ✔️ Five Stars Overall? ✔️ Returning customer and always been well satisfied.”

Helpful Report

Posted 1 week ago

Hi Michael, Thank you for the fantastic five star review. We’re so happy to hear you’ve had a consistently great experience with our products, website and service. If there’s anything else you’d like to share or need assistance with, please feel free to reach out.

Posted 6 days ago

Future Shop is rated 4.9 based on 1,001 reviews