Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 282 Reviews

99 %

of reviewers recommend Future Shop

5.0

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

Write Your review

Tell us how Future Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Future Shop 5 star review on 9th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service Good delivery and good customer care”

Helpful Report

Posted 1 day ago

Many thanks for sharing your thoughts, Tim. If you need anything else, just let us know.

Posted 1 day ago

“Prompt supply after helpful supportive phone call (they rang me back)”

Helpful Report

Posted 1 day ago

Many thanks, Will.

Posted 1 day ago

“Very efficient! The website is very easy to navigate, and my items have always arrived quickly and with no problems. On the one occasion that I ordered the wrong product, Futureshop were very helpful in putting everything back on the right track.”

Helpful Report

Posted 1 day ago

Hi Clive, Thanks for your're great feedback. It's much appreciated. If you have any further requirements, please let us know. We'll be happy to help. Thanks

Posted 1 day ago

“Excellent experience, great service, and fast delivery, my go to shop, for Hifi accessories”

Helpful Report

Posted 1 day ago

Hi Simon, Thank you for the fantastic 5-star review. We’ll be here for your future Hifi accessory needs.

Posted 1 day ago

“Dealt with Nigel via email to enquire about QED XT25 Speaker cable and QED Screwlock Banana plugs for my recent Q Acoustic M20 speakers purchase. I threw a lot of questions his way to get to the point of me ordering cable and plugs, and Nigel was very accommodating and knowledgeable about the accessories I needed for my speakers. He provided the best price compared to two other outlets I tried. Once ordered and paid, I received my items very quickly and I must say that the improvement to the sound of my Q Acoustic M20 speakers is exceptional. Thank you Nigel for your advice and guidance. I highly recommend this company for all things audio equipment.”

Helpful Report

Posted 1 day ago

Hi John, Many thanks for taking the time to leave your fabulous review. We’re glad Nigel could help and that you’re happy with the upgrade. Look forward to assisting with future audio needs.

Posted 1 day ago

“Fantastic product and service from this company. Highly recommended.”

Helpful Report

Posted 1 day ago

Hi David, Thats great to hear. Thanks for letting us know. If you need anything else, please shout. Thanks

Posted 1 day ago

“Great service as always”

Helpful Report

Posted 1 day ago

Many thanks, Alan.

Posted 1 day ago

“Future Shop is the best place to buy HiFi accessories. Excellent product quality and performance, very easy to place an order on the website.Very quick delivery. Excellent help and support. Happy with my purchase.”

Helpful Report

Posted 2 days ago

Hi Sergey, Thank you for the fantastic 5-star review. We’re delighted you’re happy with Future Shop for your HiFi accessories and service.

Posted 1 day ago

“I ordered some speaker cables from Future Shop, delivery came rapidly next day, item exactly as described on website and a very competitve price.”

Helpful Report

Posted 2 days ago

Thank you for your review, Kacper, If you need anything else, just let us know.

Posted 1 day ago

“Atlas Ailsa internect was received the next day thanks. The online panels were very simple , smooth and the packaging excellent. Initial impresion was very positive with well known Sibelius showing the impression of more instruments in the orchestra, with excellent imaging. Dynamics were fine and I look forward to when the burn in process is completed. Delighted thanks.”

Helpful Report

Posted 2 days ago

Hi Derek, Thank you for the fantastic 5-star review of the Atlas Aisla interconnect. So good to hear your positive impressions of Sibelius and the imaging. Enjoy the burn-in process. We’ll be here for any future audio needs. Many thanks.

Posted 1 day ago

“Excellent website with comprehensive technical information, coupled with efficient order processing and delivery. Excellent range of productswith fair prices.”

Helpful Report

Posted 2 days ago

Hi Brian, Thank you for taking the time to leave a review. We appreciate your support and look forward to serving you again.

Posted 1 day ago

“Excellent product with matching service; speedy too. I will return. Many thanks.”

Helpful Report

Posted 2 days ago

Thanks, Andy. Looking forward to serving you again in the near future. Many thanks

Posted 1 day ago

“Fast shipment, item perfect, very good online shop. Thanks!”

Helpful Report

Posted 3 days ago

Thanks for the lovely review, Marc. If you need anything else, just let us know.

Posted 1 day ago

“Very good!!!”

Helpful Report

Posted 3 days ago

Thank you for the five stars Rokas. Enjoy.

Posted 1 day ago

“2nd time I have used this Online shop fantastic service and quick delivery”

Helpful Report

Posted 3 days ago

Hi Paul, So happy to hear you had a great experience, thanks for taking the time to let us know. We’ll be here for your future online shopping needs.

Posted 1 day ago

“Ordered some speaker cable with bananna plug ends arrived in 48 hours , very professional finish l am very happy . New cables ( qed xt25 ) improved the sound on my hi fi , so all good”

Helpful Report

Posted 3 days ago

Hi William, Thank you for the review. We’re glad you’re enjoying the improved sound from the QED XT25 speaker cables. We’ll be here for your future Hi-Fi needs. Thanks:)

Posted 1 day ago

“Great service, custom product requirement delivere as requested, would recommend.”

Helpful Report

Posted 3 days ago

Hi Alister, We’re glad we could meet your custom requirements and that you’d recommend us. If you have any further requirements, please don't hesitate to contact us.

Posted 1 day ago

“Excellent range, food communication, friendly, good prices”

Helpful Report

Posted 4 days ago

Thank you for the review. We appreciate your support and look forward to helping with future orders. Many thanks

Posted 1 day ago

“The best profeesional shop in the internet if you wish to have the best cables for your system. Good prices and customer service. Very fast worldwide shipping. Made already few orders with the shop in the past few years. I was always super happy. Higly recomended!”

Helpful Report

Posted 4 days ago

Thank you for the fantastic 5-star review, Arik. We’re really glad you’re happy with our cables, pricing, and shipping. It means a lot to have your continued support over the years. We’ll be here for any future orders or questions you might have.

Posted 1 day ago

“I've made three purchases this month from Futureshop, and many in the past. The business is unique in many ways, they are accessory specialists and all of the advisors know what they are talking about. They're authorized dealers so you know you're getting the genuine article. Critical in this day and age.”

Helpful Report

Posted 4 days ago

Thank you for taking the time to leave your great feedback, John. We’re glad you value our specialist advice and service.

Posted 1 day ago

Future Shop is rated 5.0 based on 282 reviews