G2A.COM Reviews

Name: G2A.COM
Rating: 1.59

1.6 Rating 236 Reviews

15 %

of reviewers recommend G2A.COM

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Metrics

1.6

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 6th February 2025

Mike

G2A.COM 1 star review on 28th October 2024

Jonathan

G2A.COM 1 star review on 1st September 2024

Andrii

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a license for Fifa 2020 in pre sale and got approval. when the delivery time has arrived they didnt sent the license. I contacted them and they said they didn't leave any license, and they will refund me. I still didn't recive refund and inaddition they said they won't refund me for the conversion rate which was around 16 Euro. Why they sale it in first place if they didn't have the license ? Not recomanding”

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Posted 5 years ago

“no support at all stay away from here waste of money. My second time losing my money ticket number YHWH-600849 order N 82004893343748”

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Posted 5 years ago

“no support at all stay away from here… no support at all stay away from here waste of money. My second time losing my money ticket number YHWH-600849 order N 82004893343748”

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Posted 5 years ago

“SCAM!! I paid for steam key. When I tried to get my key, I fid out I have to use my steam login details on some third party website. I emailed customers service. I received only one email where G2A stated case is closed! Now I have to get my money back through PayPal. Pathetic fraudsters.”

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Posted 5 years ago

“Scammers AVOID purchases a game and never received the code”

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Posted 5 years ago

“THESE CROOKS! They automatically sign you up for some bullcrap $3/mo program when you make a purchase! I purchased a 21$ copy of windows office and looked over the terms pretty carefully, to make sure there wasn't any extra stuff being tacked on. Despite my efforts, a couple of weeks later I get an invoice showing an "automatic" $3 charge for something I had NO CLUE about. There have to be THOUSANDS of people getting ripped off daily by these guys. I haven't been this aggravated in a long time from a purchase. It's not so much the $3, it's the SLEAZY move that such a popular company would make. If they are going to do something this dishonest from the beginning, what could happen in the future? I have NEVER seen a company do something so sleazy, I'm ASTOUNDED a company this big is making such a massive effort to rip people off. I will never buy from G2A again and there will be NOTHING that will make me omit this review and sharing the truth with everyone.”

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Posted 5 years ago

“The worst customer service ever...!! The worst customer service ever. They sold me a code that had already been redeemed. Think that's pretty dishonest. They won't even help in the dispute with the dodgy sellers they allow to sell on the website. DO NOT BUY ANYTHING FROM THEM!! THEIVES!!!”

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Posted 5 years ago

“Scammers ripped off my 50$ !! Never buy from this site !!”

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Posted 5 years ago

“Scammers !! They ripped of my 50$ !! Never buy from this site !!”

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Posted 5 years ago

“I bought a used key from a scam seller and I contacted G2A support to give a refund and tell them about this seller, the seller refused to give me a refund and the support told me nothing they can do. It took almost a month talking back and forth with them. they told me to file a police report over a 12$ digital code that I bought from an online website from a seller that lives in a different continent. This website is so bad and I will never ever buy from it again. I got scammed and the ''money back guarantee'' on their website is a complete joke. Take my advice and avoid it, scam sellers are way more than honest sellers, don't take the chance.”

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Posted 5 years ago

“Scam artist, go elsewhere and if you insist on using a key website use cdkeys”

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Posted 5 years ago

“The most horrible games selling website, all keys invalid and sells never responding and scamming people.”

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Posted 5 years ago

“Scammers. These people sold me a 12 Month XBOX Live key for $48.07 that doesn't work. The seller commented and tried to convince me that it works but it will not activate. Do not get scammed by these thieves.”

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Posted 5 years ago

“NEVER USE THESE THIEVING A'HOLES 'SERVICE' UNLESS YOU WANT TO THROW MONEY DOWN THE DRAIN G2A have NO refund policy WHATSOEVER & ACTIVELY SUPPORT CRIMINAL SELLERS who sell useless codes. Buy a gaming code at your own risk knowing you are throwing money down the drain”

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Posted 5 years ago

“FU@K YOU G2A!”

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Posted 5 years ago

“Customer service is practically none existent. They don't care if you get scammed unless you pay for premium. They don't have live chat, they don't have a phone number and their "support" will get back to you in 3 days with a statement saying that when you use G2A, it's not their problem if you get scammed.”

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Posted 5 years ago

“G2A Supports Software Piracy I paid €25 for a software license through G2A and a few weeks later was informed that the license was invalid and would be removed. Despite having bought this license through the G2A website and having paid G2A for it, they claim that the license was delivered through a "third party vendor". As such I have to take it up with them. It has now been two weeks and the vendor has not replied. G2A are refusing to take any responsibility despite enabling software piracy on their site. I had imagined that they would immediately apologise for putting me in a fraudulent position and offer a full refund, but no. They are trying to deny all responsibility. So the business model is: - Pretend to be a legitimate company - Take people's money - Pass sales to a shady "third party vendor" who sends out pirate licenses and then ceases to trade - Refuse to offer refunds This is from a company that promises a "money back guarantee". Amazing. I have to wonder if the vendor really is a third party or if G2A just keep setting up shady businesses to pass the trade on to and then fold them, so that they can sell pirate licenses and refuse refunds when the software company disables the product.”

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Posted 5 years ago

“the only thing for sure is that they will try to charge you any possible way! It's like I have to be on alert all the time. One thing they tried to charge me 1euro for is for not logging in my account for 6months. I can't believe it.”

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Posted 5 years ago

“ONly thing they are interested in is charging you money ANY WAY POSSIBLE!”

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Posted 5 years ago

“20 days and still unable to withdraw my funds. do not use g2a pay. it is the biggest scam out there”

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Posted 5 years ago

G2A.COM is rated 1.6 based on 236 reviews