“Fast simple transaction, Key and instruction on download easy to follow.
There have been some bad reviews but considering the price for games and the ease of the transaction i can not see any fault in the service.”
Thank you Stephen for taking the time to leave an honest review. Unfortunately the bad reviews fall into two categories, people that don't bother to read what they purchase, make assumptions and then try to blame it on us for their mistakes and people who use the purchased product and cannot get it to work for whatever reason (despite other people not having the same problem) then expecting a refund even though they are unable to return said product. Both types of reviews are unreasonable but I think we make that clear from our responses.
“This is a scam! I was given an activation key but no where to input the key and when I asked for a refund as I couldn’t activate the game I was told no. What a joke!”
Buyer was sent this email; This item is an activation key only for the retail version of the game, there is no download supplied, do you still wish to proceed with the order?
His reply; Yes, please proceed with the order.
Now hes complaining he cannot redeem the key on Steam or Origin to download the game. In his last email he opened with; This is such a scam and you’re a complete c***!
No customer service representative or human being should be subject to such torrid abuse that they have received from Berni King (who surprise surprise has lef their review anonymous but we are naming and shaming) when they are only doing their job in a courteous manner.
“Purchased a licence key that had already been used by someone else. Customer service response was unhelpful and rude. Issue still not resolved as neither a working key nor a refund have been provided. Avoid this scammer.”
As with any claim a buyer is asked to provide evidence of the alleged problem. In this case we asked for a single screenshot with their email address visible to prove that the license key wasn't redeemed by them, once this has been received we said we would issue a replacement or a refund. However the buyer to date has failed to provide a screenshot where the email address matches the one the key was sent to. As soon as we refused his claim he started name calling as hes done in his review even though we have taken the time to reply to all of his emails (10 times so far). He also argues why he should even have to provide evidence that we should take him on his word. It is quite clear who is trying to scam who here yet we remain open to his evidence otherwise and will be happy to replace or refund once its received as we have said to him numerous times.
“Ordered WWE 2K16 (don't follow wrasslin anymore, wanted a taste of the old days!) Found this for half the price as on Steam, with a 10% discount code and a free indy game. Email with code delivered in less than 10 minutes on a Saturday night, couldn't have asked for better service - I WILL be using them again. And again. And again.”
Thanks for taking the time to write a review Richard, we also sell the newer version of WWE 2K17 but we welcome you back anytime for whatever reason :)
“Brought a game first time if brought a game for download.
Had some problems in gettingbtue game to work, they were able to point invite right direction but that was the only help that were able to offer”
“Really happy with the game I purchased and almost half of the normal price very quick and efficient service I will definitely be purchasing again soon.”
“Very easy to get the steam activation code from Gamers247. It arrived within 5 minutes of paying. No issues on Steam with using the code either. Will definitely use them again, I saved about £25.”
“Was mildly dubious at first as I hadn't heard of the site, but the easy interface and savings made me go for it. Barely 10 minutes later I have an email from Steam about my gift from gamers247, and after installing the game I was playing almost immediately. Loved the service I got, would highly recommend!!”
We understand your dubious nature, an unheard of company offering bargain prices, how can this be?? but I am glad we were able to reward your intrepid endeavour.
“This was my first time using this service, and I was a bit unsure. In fact, everything worked perfectly well, and I received my game key in less than 10 minutes. Steam had no problem downloading the game, even though it was an old one which was not available in the store any more. Excellent service, will definitely consider using it again in the future!”
“the most terrible customer services I have ever experienced .....no telephone number and just standard emails in reply to questions.....lets see if they respond to this review may even send details to mail on sunday”
Another inaccurate review as we have responded to all of the customers emails. The emails are concise and not 'standard' responses as each response is tailored to the initial query. If it was as terrible as Martin claims then we would just have ignored them, we even put this argument to the customer following the review and to no surprise we haven't heard anything back since.
“""First time using a key code site so I was a bit hesitant but it worked out brilliantly. Got my code within an hour and was able to play. Just finished Tomb Raider 2013 GOTY and loved it. Got the free game for spending over £9.99 but unfortunately didn't check prior to downloading that it wasn't a mac game so I can't enjoy it. Will be buying from again!”
Thank you for your genuine feedback Sarah we are glad you enjoyed the game and we welcome you back anytime to find more gems like Tomb Raider from our extensive catalogue of games :)
Thanks for the review we always try our best to reply swiftly and answer honestly all customer inquiries so we are glad you had a positive experience in that regards.
“Very easy and quick. Even when I thought I made a mistake in my order the email response was quick and reassuring. Still not sure why steam need access to my privacy and security settings on laptop...deny it. Overall good.”
Thank you for your honest feedback we are glad we were able to reassure you about your order. Unfortunately we have no control over the third party websites the games are distributed from however let us reassure you again that these websites are 100% secure and are industry leaders in the field of game distribution.
Thank you for the review we always try to offer the best prices for our customers which in most cases is significantly cheaper than the retail price. We welcome you back anytime to find more bargains.
