“I ordered Age of Empires III [Complete Collection] (PC) witch was a Steam Key this was email quite quickly but the key was invalid. I contacted sales*gamers247.co.uk and jumped through several hoops to prove this i was then sent another key the flowing day witch was also invalid. i contacted support three times during that day and had no response. so i requested a refund. the response was that i had only sent one email and that it was being investigated. i emailed back proving other wise only to be told to "stop spamming there inbox" at this point i have informed them i will be complaining to trading Standards
I have been ripped off and now that i am complying about not receiving what i have ordered,i have started to get very rude responses or none at all. Do not purchase from this company save your money.
Edit”
We have sent 8 emails to this customer explaining what is already clearly written on our website. Our refund policy and system requirements for the product are not hidden nor are they in small print however this customer has chosen to ignore them.
The only thing accurate about this review is that its the customers mistake not ours and yet, again we have received an unfair 1 star review.
“Great service - good price. Swift delivery of activation code - no issues with steam. Would recommend and will use again. Good for purchasing games when steam has no offers - would definitely recommend”
Thanks Matt we always aim to process orders as quick as possible however because they are done so manually it can take longer than you're accustomed to.
“Took half a day to load up.
As soon as one set up was completed, another part started, and so it went on and on and on. I felt like ditching and deleting it in the end.”
“Shocking company - payment taken but game code never sent. No response to complaints emails and no refund. Never use this website. Police complaint made - these are fraudsters beware!!”
