Gardeners Dream Reviews

Name: Gardeners Dream
Address: Gardeners Dream, Glasgow Road, Kilsyth, Glasgow
Rating: 2.76

2.8 Rating 229 Reviews

42 %

of reviewers recommend Gardeners Dream

2.8

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1236 822 000

Email:

sales@gardenersdream.co.uk

Location:

Gardeners Dream, Glasgow Road, Kilsyth
Glasgow
G65 9BX

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Gardeners Dream 1 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't believe this company chose to send plants out by second class post over the Christmas period. It took 6 days to get to me and the plant had suffered. I ordered plants from other garden centres at exactly the same time and everyone came by courier within 24 hours. The plant was expensive enough. I can't believe they needed to scrimp on postage!”

Helpful Report

Posted 7 years ago

“+very nice looking pot currently indoors holding my Christmas tree but is obviously sturdy enough to live outside. It arrived a day before expected very safely packed and this is why this is not a five star review. This sturdy heavy duty plastic pot came in a very strong cardboard box which was stuffed with creased up brown paper both in and out of pot. I appreciate the care taken in getting the product to me safely but the amount of packaging was excessive and took me half the night straightening and folding so it would fit into the recycling bin.”

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Posted 7 years ago

“Fuss free and delivery good”

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Posted 7 years ago

“Not very healthy looking twisted bamboo arrived. Where they had leaves they were tiny and shrivelled. One plant had neither roots nor leaves. I’ve had twisted bamboo in my house for the last 12 years...I’ve never seen poorer looking specimens arrive “fresh”. Suspect at least one rootless, leafless bamboo will not live long.”

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Posted 7 years ago

“Bought a Christmas present Very well wrapped Shame all the leaves fell off - that time of year I guess”

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Posted 7 years ago

“Ordered a 5' potted live christmas tree online. Tree arrived whilst I was out and was tiny at less that 4'. Contacted Gardners Dream and sent photos. Then nothing further heard. No response to email chasers..not impressed. Would not recommend or use them again.”

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Posted 7 years ago

“The tree was absolutely perfect, will definitely use you next year”

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Posted 7 years ago

“Items as described.Despatched quickly.Good value.Easy and pleasant transaction.”

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Posted 7 years ago

“Quick response to my order and perfect stand for my Christmas 🎄”

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Posted 7 years ago

“Fantastic purchase and great delivery. Will be buying a tree next year aswell”

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Posted 7 years ago

“Don’t get me wrong the tree is absolutely beautiful! But there was zero customer service... we paid extra for express delivery and had NO confirmation on what day our tree would be delivered. I sent and email asking when it might be delivered so I could ensure someone would be around... I recived no response. Then the tree was delivered to the pub downstairs!!! I was at home the time of delivery... there was no attempt to contact me or even ring our doorbell! So our beautiful tree was left without water in the pub all day... luckily I had popped in to see if it was there as they didn’t even give a name for who it was for... very disappointed there was no follow up.”

Helpful Report

Posted 7 years ago

“Well packaged plant delivered quite quickly at a affordable price”

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Posted 7 years ago

“Damaged item. Then out of stock. Difficulty getting refund.”

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Posted 7 years ago

“Lovely small tree for patio area! Is a little lopsided and not such thick foliage in the center section of tree but we will accept it and hopes it grows well.”

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Posted 7 years ago

“I orded my first ever real christmas tree 8ft and it was absolutely beautiful and the price was great also customer service is fantastic thank you so much”

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Posted 7 years ago

“Terrible service. I paid for an express delivery of a potted xmas tree. Five days later still no tree. Phoned them twice with promises to sort and call me back. They didnt bother. finally on third call to them i was told in error they had sent the tree out on a encomy service. Even though i paid for express. And it should arrive in a few more days. I told them i didnt want the tree now after its been sitting unwatered in a courier warehouse for days and i ask fir a bew tree ti be sent out. To be told no more available.so i demanded a refund.”

Helpful Report

Posted 7 years ago

“Not sure the Christmas tree i bought measures 4ft in height and the care guide for the tree seems to relate to a tree with no roots. so not really very good. A great idea but i feel it is probably better to see the tree before buying it. I hope the tree i have bought does survive and grows to more than 4ft”

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Posted 7 years ago

“Very good tree, well parcelled, arrived in good condition. Quite tricky to unwrap.”

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Posted 7 years ago

“Fast service, regular updates”

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Posted 7 years ago

“delivered on time”

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Posted 7 years ago

Gardeners Dream is rated 2.8 based on 229 reviews