Gardeners Dream Reviews

Name: Gardeners Dream
Address: Gardeners Dream, Glasgow Road, Kilsyth, Glasgow
Rating: 2.92

2.9 Rating 202 Reviews

46 %

of reviewers recommend Gardeners Dream

2.9

Based on 202 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1236 822 000

Email:

sales@gardenersdream.co.uk

Location:

Gardeners Dream, Glasgow Road, Kilsyth
Glasgow
G65 9BX

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Gardeners Dream 1 star review on 7th March 2024

Anonymous

Gardeners Dream 1 star review on 7th December 2023

El Jones

Gardeners Dream 1 star review on 30th May 2023

Anonymous

Anonymous // 01/01/2019

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“Items as described.Despatched quickly.Good value.Easy and pleasant transaction.”

Helpful Report

Posted 6 years ago

“Quick response to my order and perfect stand for my Christmas 🎄”

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Posted 6 years ago

“Fantastic purchase and great delivery. Will be buying a tree next year aswell”

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Posted 6 years ago

“Don’t get me wrong the tree is absolutely beautiful! But there was zero customer service... we paid extra for express delivery and had NO confirmation on what day our tree would be delivered. I sent and email asking when it might be delivered so I could ensure someone would be around... I recived no response. Then the tree was delivered to the pub downstairs!!! I was at home the time of delivery... there was no attempt to contact me or even ring our doorbell! So our beautiful tree was left without water in the pub all day... luckily I had popped in to see if it was there as they didn’t even give a name for who it was for... very disappointed there was no follow up.”

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Posted 6 years ago

“Well packaged plant delivered quite quickly at a affordable price”

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Posted 6 years ago

“Damaged item. Then out of stock. Difficulty getting refund.”

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Posted 6 years ago

“Lovely small tree for patio area! Is a little lopsided and not such thick foliage in the center section of tree but we will accept it and hopes it grows well.”

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Posted 6 years ago

“I orded my first ever real christmas tree 8ft and it was absolutely beautiful and the price was great also customer service is fantastic thank you so much”

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Posted 6 years ago

“Terrible service. I paid for an express delivery of a potted xmas tree. Five days later still no tree. Phoned them twice with promises to sort and call me back. They didnt bother. finally on third call to them i was told in error they had sent the tree out on a encomy service. Even though i paid for express. And it should arrive in a few more days. I told them i didnt want the tree now after its been sitting unwatered in a courier warehouse for days and i ask fir a bew tree ti be sent out. To be told no more available.so i demanded a refund.”

Helpful Report

Posted 6 years ago

“Not sure the Christmas tree i bought measures 4ft in height and the care guide for the tree seems to relate to a tree with no roots. so not really very good. A great idea but i feel it is probably better to see the tree before buying it. I hope the tree i have bought does survive and grows to more than 4ft”

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Posted 6 years ago

“Very good tree, well parcelled, arrived in good condition. Quite tricky to unwrap.”

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Posted 6 years ago

“Fast service, regular updates”

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Posted 6 years ago

“delivered on time”

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Posted 6 years ago

“Very happy with my tree put my lights on looks pretty. And didn't have to wait, just a couple of days. Thank you”

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Posted 6 years ago

“Quality products and great customer service”

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Posted 6 years ago

“A good service provided shame the delivery driver broke the top of my tree!”

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Posted 6 years ago

“Fantastic quality tree at a really good price. Will definitely order next year.”

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Posted 6 years ago

“Ok. The good bits - a good website and a prompt response. I like the set up of the company and and I like what it is trying to do. The not so good bits. The shrub I received was acceptable - nothing more than that. Some of its lower leaves were yellowed, but it seems strong enough. However, whether it will survive, only time will tell. Yes, it has a "guarantee" but whoever sends a mail ordered shrub or play back??? I paid more for this plant - which is maybe a 10th of the size that my local garden centre are selling me the same thing for on a 2 for £10 offer. But I'm not going to go overboard with fulsome praise until I see how much better and how different GW is from all of the other big name plant sellers, who frequently prove so disappointing.”

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Posted 6 years ago

“Prompt and efficient service, good communication with a personal touch. Wold use again.”

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Posted 6 years ago

“My item was reasonably priced and despatched quickly. I highly recommend them.”

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Posted 6 years ago

Gardeners Dream is rated 2.9 based on 202 reviews