Gardening Express Reviews

1.2 Rating 1,787 Reviews

3 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 30%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express ?

Returns

How is Gardening Express returns process?

Customer Service

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How long does Gardening Express take to deliver?

Helpful Report

(3 weeks ago)

Gardening Express normally delivers over a month.

Helpful Report

(3 weeks ago)

53.13%

Industry Average

“ The second delivery (36 days after order) included a packing slip with more items ticked off than what I received so I'm pretty sure I won't get the full order. ”

- Richard

“ Very disappointed with this company Will never ever use them again. Delivery takes far too long you have to keep chasing all the time. We ordered a smoke bush described as a large plant costing £39 it arrived today it was very small could have gone locally and picked one up for half the price, very disappointed feel very annoyed told everyone one I know don’t buy anything from them. Kathy ”

- Anonymous

“ Terrible company I ordered 5 weeks ago only partial delivery and plant was diseased. I spent £97 with this company and NO COMMUNICATION AT ALL ”

- Karen Pickard

Gardening Express Reviews

Delivery - Average