Gardening Express Reviews

1.2 Rating 1,713 Reviews

4 %

of reviewers recommend Gardening Express

Company Reviews

Questions

Metrics

1.2

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 31%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Gardening Express deliver? How long does Gardening Express take to deliver? Does Gardening Express deliver on time? How is accuracy and good condition of items delivered by Gardening Express ?

Returns

How is Gardening Express returns process?

Customer Service

How can I contact Gardening Express ? How quickly does Gardening Express resolve customer queries?

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Phone:

08448 044 253

Location:

Gardening Express, Chelmsford
Essex
CM1 4UA

How quickly does Gardening Express resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 71% of reviewers feedback is Gardening Express takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

49.23%

Industry Average

“ The price promise and guarantees on their website, promised that the trees will awake and start to grow; and if not, the customer service will replace or refund them. ”

- Olga

“ They are a joke with an amateur approach to customer service. ”

- Jim Gavin

“ Ordered 2 x 5ft multi coloured trees supposed to turn up in time for funeral service .ordered in time as website states up to 10 buisnesd days ,checked order and not even been dispatched, 4 x weeks later ,sent emails but no response, this company just seems to want money but won't bother sending any goods out . ”

- Anonymous

Gardening Express Reviews

Customer Service - Bad