“I just love Animal Friends Insurance so far. I haven't had to make a claim so just hope that will be as good if I need to as the rest of the process has been. They really do seem to care about our pets and send regular newsletters and articles that are always interesting. It makes a pleasant change from the other pet insurance firms who only really do the straightforward insurance things and don't contact you other than that. On my dealings with them so far I would be happy to recommend them to other pet owners with a happy heart.”
“Unfortunately I lost my puppy Roman shortly after taking out the policy with them. During this difficult time they were happy to pay out for the necessary treatment & part of the cost I paid for him as he was a pedigree. This took some of the stress away from me and kept my costs down. I would be happy to take out a policy with them again in the future when I get a new dog.”
“Took a policy out last year for my tabby cat. I was a bit concerned as it was so cheap but one night she came home with a broken leg. Took her to the vets and within a week the claim was paid and sorted so I am very happy and so is Misty (my cat)”
“I saw their advert on the tv, called the friendly call centre and made a purchase. The girl on the phone understood what I needed and explained the policies in detail. I bought their superior policy as it has a lot more benefits. Very happy with my purchase!”