Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,919 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Pleased with service/staff helpful”

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Posted 4 years ago

“I called to ask them to cancel my policy as my van breakdown they charge me cancellations fees plus one month extra instalment more surprisingly they said I could keep the policy running and you don’t have to pay the cancellation fee and that was worse to pay lots more”

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Posted 4 years ago

“Very satisfactory price. Very pleasant people to deal with. Nothing not to lile”

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Posted 4 years ago

“Every year my insurance renewal comes through usually cheaper than the year before”

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Posted 4 years ago

“Fast easy info and quotes Affordable payment schemes”

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Posted 4 years ago

“Very pleased with the service and was very easy to go on line being an older client it’s not always easy with all the new tech but you make it very easy to do”

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Posted 4 years ago

“Easy to arrange and pay online. No fuss easy renewal.”

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Posted 4 years ago

“Excellent service. They even tell you when your Insurance is due and help you to renew.”

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Posted 4 years ago

“Good value for money promt service in the event of breakdown very pleased with overall service”

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Posted 4 years ago

“Staff very easy to talk to and they listen to what you have to say. Great price very competitive .Steve”

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Posted 4 years ago

“Had to make a class m recently. Budget responded very quickly . Hampered by slow assessors at the underwriters , which meant we had to chase them to get a decision . But generally sorted out positively .”

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Posted 4 years ago

“2nd year with budget no complaints reasonable price and service”

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Posted 4 years ago

“I have been with Budget for several years but got charged an additional amount of £20 because the card payment failed and it was because the end date was wrong and I hadn’t realised. I rang and explained giving the correct details but they wouldn’t remove the charge. I won’t renew with them next year as they were more expensive this year but I stayed out of loyalty……..they obviously don’t allow you to make one small error so no loyalty from them as a company!”

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Posted 4 years ago

“Second year with Budget Insurance reasonable premiums ok so far”

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Posted 4 years ago

“Budget insurance offers competitive pricing and easy access to policy documents and information online and sends regular updates via email”

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Posted 4 years ago

“Very helpful my 2nd year with them”

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Posted 4 years ago

“happy they way that was offered to me to pay by instalments”

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Posted 4 years ago

“No problems”

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Posted 4 years ago

“Not impressed. Rang to add 22 year old son onto insurance, and it was a total rip off; we found a much cheaper quote for him going alone. Insurance has gone up despite no claims being made. Only renewed due to forgetting; won’t be making that mistake again. My advice - avoid.”

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Posted 4 years ago

“Awful company with terrible customer service. Has no interest in looking after or retaining customers. Will be moving my policy elsewhere and warning everybody I possibly can. Their attitude towards customer service leaves me with zero faith that they would ever look after me during a claim. Awful company, please spend a little extra and avoid.”

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Posted 4 years ago

Budget Insurance is rated 4.1 based on 1,919 reviews