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Budget Insurance Reviews

4.0 Rating 1,505 Reviews
75 %
of reviewers recommend Budget Insurance
Company Reviews Questions Metrics
4.0
Based on 1,505 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
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Mr Van Driver
Unverified Reviewer
“Paid for insurance over the phone on renewal then was told a later payment could not be taken whic my bank dismissed as not happened. Along with that they asked for a failed payment amount for £20 & there letter stated that £206 + the £20 fine I owed £206! Clearly they can’t add up & run an insurance company. The cheapest insurance usually means the most hassle NEVER AGAIN”
Helpful Report
Posted 4 weeks ago
Tim
Unverified Reviewer
“Great customer service”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Excellent service and quote was a lot better than other companys.”
Helpful Report
Posted 1 month ago
David Gilbert
Verified Reviewer
“While the insurance industry was showing a substantial price increase my renewal was only two pounds more than last year Result!”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Straight forward easy to use website Renewal price was realistic so I insured again for another year . 👍”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Quick easy and helpful staff thank you”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“By reducing my renewal premium. Very friendly, professional and efficient.”
Helpful Report
Posted 1 month ago
Mime
Unverified Reviewer
“The service is easy and good.however 200 pound jump in one year is a lot thought it would come down when you don't claim”
Helpful Report
Posted 1 month ago
Maria Davies
Unverified Reviewer
“Best Brokers I have found.”
Helpful Report
Posted 1 month ago
Mrs Shamsia Hoque
Unverified Reviewer
“Customer services was excellent in listening and adjusting my request.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Luckily I’ve never had to use them so no idea why I’ve been asked to write a review”
Helpful Report
Posted 1 month ago
Keith Dennison
Unverified Reviewer
“I had my back window of my car smashed and it was so easy to get it sorted through budget insurance. Was very happy 😊”
Helpful Report
Posted 1 month ago
Customer A
Unverified Reviewer
“You renewed automatically?? Not good Prices are way too high. You DON'T reward long term driving skills and lack of claims like you should DO SOMETHING ABOUT IT INSTEAD OF SAYING YOU DO IN ADVERTISING”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Great service when discussing renewal and more than happy with price. Most important was the ease of being able to speak to someone and without having to wait.”
Helpful Report
Posted 1 month ago
Alan Curbishley
Unverified Reviewer
“Very professional ,simple ,and value for money Thankyou”
Helpful Report
Posted 1 month ago
Tony Armstrong
Unverified Reviewer
“Sorted my car insurance no problem”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“They ask how budget made me happy. I can't say it made me happy other than I just wanted a cheap insurance and as I have never made a claim I can't say how good or bad they are.”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Very easy to renew my existing contents insurance at a competitive price”
Helpful Report
Posted 1 month ago
Lynda Millett
Unverified Reviewer
“Over double the price of last year and couldn’t help lowering it :(”
Helpful Report
Posted 1 month ago
Melvin Hellard
Unverified Reviewer
“Well pleased with Budget Insurance on all fronts. Firstly, willing to recognise us as valued customer & re negotiated the premium to a acceptable price acceptable to both of us. Easy to contact & prompt activation on the supply of the Certificate for the current years cover.”
Helpful Report
Posted 1 month ago
Budget Insurance is rated 4.0 based on 1,505 reviews
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