Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service has been great. I was stressing about my renewal and the hassle of looking around for another company. I finally called them and simply asked if there was anything she could do for me in relation to what the new price might be. (Assuming it was going to be higher) As perfect timing should have it, I was offered the same deal but at a cheaper cost. Thank u so much once again. You took my stress away.”

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Posted 2 years ago

“Budget insurance provided everything that I needed for my fully comprehensive cover.”

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Posted 2 years ago

“Great thanks”

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Posted 2 years ago

“Been with them for several years, the renewal albeit a lot more than previous year was still cheaper than others in the market.”

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Posted 2 years ago

“Great service, any changes dealt with quickly”

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Posted 2 years ago

“The man who dealt with my call was fantastic .. He explained everything really well and reduced the cost which was a well received bonus .. I've been a Customer for around 20 years so appreciate loyalty .. Thanks ..”

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Posted 2 years ago

“Pleasant staff member, easy to deal with, very clear info given”

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Posted 2 years ago

“Brilliant had no problems, cheers and thanks will recommend”

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Posted 2 years ago

“Motor renewal can be very stressful but I have found it very straightforward through Budget Insurance. Moreover the pricing remains very competitive year on year.”

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Posted 2 years ago

“Excellent customer service When my car got hit by another motorist the claim was dealt with very smoothly Renewal process very easy Well done Budget 👍”

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Posted 2 years ago

“They are very easy to work with & nothing is too much trouble.”

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Posted 2 years ago

“I’m really happy with your service very easy to use website and renew my insurance.”

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Posted 2 years ago

“I’ve always find the customer service to be excellent and the price very reasonable. I’ve been with them now for many years and shall remain if they carry on the same.”

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Posted 2 years ago

“Excellent service few years members Just renewed again”

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Posted 2 years ago

“Given the recent catastrophic hail damage in Gauteng, Budget Car Insurance have been excellent. Your Call Centre Agents, everyone of them were exemplary. Highly recommend Budget Insurance to all. It's more 7-8 years of excellent service. WELL DONE to all.”

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Posted 2 years ago

“No comment”

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Posted 2 years ago

“I came to them via another company, I was expecting huge sums but have been pleasantly surprised over and over again this year it even went down. I have very little to do as they tell me how much and do I want to go ahead... I say you bet and they take care of it all. 'Paperwork' becomes available through your account online Tara everything over and done with, covered!!!”

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Posted 2 years ago

“After making an error with our car insurance price, Budget recognised it very quickly and refunded the extra charge and also compensated us for our inconvenience. Well done Budget!.”

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Posted 2 years ago

“Excellent service and a great price, will definitely be renewing with you again next year thanks”

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Posted 2 years ago

“Very good insurance for vans thanks”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 2,228 reviews