Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,600 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic to use and always been really helpful with sorting problems for me!”

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Posted 7 years ago

“Everything was super quick, easy and fast. I went for Carrot as they were the cheapest option - as I’m a student. Love that it is Bluetooth monitored on my insurance rather than using a black box. Means no installation free and a Bluetooth device came to my door within 2 days. Love the app too!”

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Posted 7 years ago

“I am very happy with my Carrot insurance policy ,it was ever so easy as a first timer it was easy to do online and the live chat to verify my details was super quick, i am very happy with this policy.”

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Posted 7 years ago

“Brillaint service and very reasonable price”

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Posted 7 years ago

“Cheap and rewarding policy for safe drivers with good and responsive customer service.”

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Posted 7 years ago

“In the past couple of weeks I have had various questions as to how my scores were worked out and how I could improve them. Each time, I used the chat facility and each time the agent I spoke to has been fantastic. They have explained thoroughly, checked data and related it to my query, never made me feel silly and never rushed me. I can honestly say, it is such a great service, and getting a transcript of our "conversation" means that I have a record of it all and can look back on it to really make sure I don't forget what has been said. Thank you so much!”

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Posted 7 years ago

“Helped me a lot and quick to do what I asked.”

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Posted 7 years ago

“Fantastic service, helpful and informative. Always helpful whenever I have rung them.”

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Posted 7 years ago

“I love the live carrot chat , so easy to use 😃”

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Posted 7 years ago

“No problems with the company, customer service seems good too. Booking a slot to get a black box fitted was no effort. I’d highly recommend this insurer to new drivers/teens needing insurance on their first car like myself.”

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Posted 7 years ago

“Good customer service, no problems with the company”

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Posted 7 years ago

“Very good company”

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Posted 7 years ago

“By far the cheapest policy I've had in 5 years, Quick and easy to purchase and set up Telematics box which is sent straight to your home address free of charge, the App is easy to navigate and manage your policy. Highly recommended”

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Posted 7 years ago

“Really excellent customer service. And blackbox is accurate with reward system. Never had any problems with them”

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Posted 7 years ago

“That's fine.”

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Posted 7 years ago

“Happy with carrot insurance”

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Posted 7 years ago

“Always helpful and deal with any issues or queries well. Never had problems”

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Posted 7 years ago

“Great costumer service, everytime I talk to someone they’re so helpful. Very valuable I extremely happy I chose carrot”

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Posted 7 years ago

“Very good car insurance company. Very helpful in stressful situations. I would really recommend these to anyone especially first time drivers as I am myself”

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Posted 7 years ago

“Very helpful , only problem had to communicate via live chat, couldn't get through via phone”

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Posted 7 years ago

Carrot Insurance is rated 3.8 based on 3,600 reviews