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Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
Nothing special has happened as yet. They had Thier premium that's it.
Helpful Report
(Car Insurance) - Posted 4 years ago
I have tried about 3 or 4 times to get advice from Churchill on-line, all to no avail. I have also written and posted a letter to the Company some weeks ago and still have had no acknowledgement from Churchill or an answer to my question; this over 3 months! Their customer care speaks for itself with regard to my complait.
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(Car Insurance) - Posted 4 years ago
very good service
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(Car Insurance) - Posted 4 years ago
Not the most competitive insurer on the market. I took out new insurance on a new car directly, which was a huge mistake. I'm paying at least a third over what I should be. I'll use Go Compare again next time, rather than use Churchill just because they're my current insurance company.
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(Car Insurance) - Posted 4 years ago
I am very happy with Churchill thank you
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(Car Insurance) - Posted 4 years ago
I chose Churchill car insurance from a selection offered on the Go Compare site. It was not the cheapest but offered the best match to my requirements. All documentation was supplied in a timely manner.
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(Car Insurance) - Posted 4 years ago
Churchill does what it says on the it’s policy
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(Car Insurance) - Posted 4 years ago
Excess high But can renegotiate later
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(Car Insurance) - Posted 4 years ago
Very satisfied with Churchill.
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(Car Insurance) - Posted 4 years ago
Came back with a much higher quote than last year so i had to go else where. Shame they dont look after the excisting customers.
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(Home Insurance) - Posted 4 years ago
The policies seem adequate and Churchill staff seem to be approachable and reasonable. Of course you might expect that as a new customer. The proof of the pudding is in the eating and that means that when it comes to renewal time they don't try it on by all back door methods to put the price up hoping that it slips through unnoticed in what I believe is called 'Inertia selling' where a good number of people forget to check on comparison sites or are too lazy to do so or are distracted in some way. I always check but get a bit fed up of having to do so and then have to barter down the company that I'm with the same old story. If they don't respond in matching the best deals on the market don't worry go to someone else. The majority of house hold names seem to have similar approaches and customer service. I changed to Churchill last year from Hastings who pushed their luck a little too much. So Churchill behave properly or I'm afraid you will go the same way.
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(Car Insurance) - Posted 4 years ago
Seemed to be just what i needed. No complaints.
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(Car Insurance) - Posted 4 years ago
had a claim late August ,not settled as of now FEB 22ND.
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(Car Insurance) - Posted 4 years ago
Quite happy with the policy. The price was right and other free boenefits provided by go compare
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(Car Insurance) - Posted 4 years ago
Resnoable price for coer given
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(Car Insurance) - Posted 4 years ago
Found it on go compare, it seemed cheep enough, never had to use it!
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(Car Insurance) - Posted 4 years ago
Great comparison site, does exactly as it says on the tin
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(Car Insurance) - Posted 4 years ago
no problems easy to do and quick supply of documents
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(Car Insurance) - Posted 4 years ago
cheapest known insurer.
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Posted 4 years ago
Competitive price.
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(Car Insurance) - Posted 4 years ago
Churchill is rated 3.7 based on 1,355 reviews