Endsleigh Reviews

Name: Endsleigh
Rating: 2.85

2.9 Rating 207 Reviews

45 %

of reviewers recommend Endsleigh

Company Reviews

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Metrics

2.9

Based on 207 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Extremely easy to communicate with”

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(Car Insurance) - Posted 5 years ago

“They charge you for everything! Even charging for not having the service with them!”

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Posted 5 years ago

“If I could select 0 stars, I would. SHOCKING customer service. They are quite happy to leave you on hold for HOURS on end. They say they'll ring you back... THEY WONT. I wouldn't recommend them to my worst enemy.”

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Posted 5 years ago

“Happy”

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(Car Insurance) - Posted 5 years ago

“No major issues . All went pretty smoothly but then we haven't made a claim”

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(Home Insurance) - Posted 5 years ago

“Quoted 2000 pounds to change car on policy with maximum 9+years ncb. L&V quoted £165. No explanation from Endsleigh - how does Endsleigh stay in business?”

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Posted 5 years ago

“Your student insurance is a rip off. Its so complex even though I work in the business I could not understand all the cover - and your agent couldn't either when I spoke to her. Most of this insurance is covered under my home insurance. Absolutely rip off and so complex even your own staff can't understand it”

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Posted 5 years ago

“Tried loads of times to contact Endsleigh by phone and email, always waited over 30 mins before giving up. Needed to cancel a policy. The response when I actually did get to speak to them was appalling and I got charged £36. Please pay a bit more and go with a decent insurance company, as these jokers are disgusting to deal with”

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Posted 5 years ago

“I found endsleigh to be a good price with all my needs included, it was very easy to buy the policy and my policy was quickly emailed to me”

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(Home Insurance) - Posted 5 years ago

“Endsleigh is very reasonable and straightforward. I havent had to make a claim so far so can't comment on that.”

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(Home Insurance) - Posted 5 years ago

“Home renewal insurance quote received. I e-mailed to say I did not want to renew the quote as it had increased by 80 pounds. I then received another letter saying it was renewed. I phoned and cancelled. I have now received a default notice from their credit company premium credit to say I have defaulted. I have just phoned Endsleigh and in order to cancel the policy (which I had already cancelled but which they have no knowledge of!) it has cost me another 5 pound. Appalling service!”

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Posted 5 years ago

“Disgusting service avoid at all costs”

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Posted 5 years ago

“I Found Ensleigh Very Expensive.I Saved Over £600 With A Different Company With The Same Cover.”

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(Car Insurance) - Posted 5 years ago

“Time-wasting and thoroughly unhelpful. I have never had worse service from an online insurer.”

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Posted 6 years ago

“Once policy taken out discovered I couldn't drive other vehicles third party. Tried to switch vehicle half way through cover to be told their underwriter won't insure my new vehicle so I would have to pay a £75 cancellation fee.”

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