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Endsleigh Reviews

2.9 Rating 207 Reviews

45 %

of reviewers recommend Endsleigh

Company Reviews

2.9

Based on 207 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“can not believe that I could not get ins for my new vec never again”

(Car Insurance) - Posted 6 years ago

“I needed to add a driver for a few days and the additional cost was taking out a new policy! We had done it the week before on another policy for a cost of £10. Changed cars after 4 months and again may have taken out new policy cheaper. Weill not use again!”

(Car Insurance) - Posted 6 years ago

“Been waiting for 12 minutes on hold”

Posted 6 years ago

“One week insurance for holiday abroad. Easy to buy and suited our needs.Also best value at the time.Did not to make a claim as holiday went smoothly.”

(Car Insurance) - Posted 6 years ago

“warning warning this company takes money from peoples account that does not have a car policy with them.i had a sum off £111.34 taken out of my account and was on phone for 36 miniutes trying to get them to give money back they refused saying i was responsible for my sons debt. i am going to report to police as theft. please do not use this bad company if you do look at small print as they are a law to themselves unhappy”

Posted 6 years ago

“They are simply splendid. Thank you”

(Car Insurance) - Posted 6 years ago

“Quick and easy to set up with good cover.Would reccommend”

(Car Insurance) - Posted 6 years ago

“Very poor... currently still waiting on them to finalise this claim.... Very disappointing being pushed from pillar to post !! Once the policy is finished I will be looking elsewhere for a diffrent insurance company ... Nothing but hassle this one is!!”

(Home Insurance) - Posted 6 years ago

“The insurance is perfect for me at a really good price. No fuss no messing about. I am impressed!”

(Home Insurance) - Posted 6 years ago

“I am reviewing this company on every review site possible to persuade people against using this joke of a company. Cannot find it in me to write out another review but this site here pretty much sums up Endlseigh Insurance https://uk.trustpilot.com/review/www.endsleigh.co.uk Do not be fooled by the (probably fake) reviews on their own site. AVOID AT ALL COSTS!”

Posted 6 years ago

“Would have given worse review than this if possible: hidden fees, poor customer services, threats of debt collection agencies without demonstrating why an amount has been billed, and all for a £15 debt. Whatever you do choose an alternative insurer.”

Posted 6 years ago

“Awful insurance provider will never use this company again. Customer service non exsitent shambolic to say the least would not advise anyone to use them.”

(Car Insurance) - Posted 6 years ago

“Easy to obtain and very helpful customer service. This was the cheapest provider I could find with many extras. Definately renewing with them”

(Car Insurance) - Posted 6 years ago

“Couldn't get through on the phone - all their operators were busy for over 20mins, even though I was a new customer. Gave up and went elsewhere as if they don't answer for new business, not much chance of getting through if something went wrong !”

Posted 6 years ago

“Had to claim for new windscreen,they sorted it out asap,very good service”

(Car Insurance) - Posted 6 years ago

“£30 JUST to change my address. Absolute daylight robbery. No option to do online, so awful for those with poor phone signal. Not touching them again.”

Posted 6 years ago

“Great insurance company - always sending emails with deals etc that endsleigh offer”

(Car Insurance) - Posted 6 years ago

“Very competitive! That's all that matters and Endsleigh just the cheapest!”

(Car Insurance) - Posted 6 years ago

“Contacted endsleigh after i got renewal notice for home contents. Their best quote was 300% more expensive than comparable policy with legal and general ! So i informed them i would not be renewing. All seemed well until i got a threatening letter from premium credit that they had not received a payment. Got in touch with endsleigh who told me after investigation that my instruction had indeed been received but not acted on. Spent 1.5 hours on this and they refused to compensate me for their incompetence and the time i wasted. Now need to waste more time with premium credit. Be warned avoid endsliegh and premium credit_ the cost of my policy was close to the charges i would have paid to premium credit. If you are a student and end up in similar situation, be under no illusion your credit rating is in danger from these charlatan profiteers. The amount saved has been donated to the UNICEF Yemen appeal...money better directed. Perhaps Endsleigh and Premium credit would also like to donate ...that would be compensation enough for me, and hopefully others who have been let down by this pair of corporate incompetents/bullies!”

Posted 6 years ago

“Contacted endsleigh after i got renewal notice for home contents. Their best quote was 300% more expensive than comparable policy with legal and general ! So i informed them i would not be renewing. All seemed well until i got a threatening letter from premium credit that they had not received a payment. Got in touch with endsleigh who told me after investigation that my instruction had indeed been received but not acted on. Spent 1.5 hours on this and they refused to compensate me for their incompetence and the time i wasted. Now need to waste more time with premium credit. Be warned avoid endsliegh and premium credit_ the cost of my policy was close to the charges i would have paid to premium credit. If you are a student and end up in similar situation, be under no illusion your credit rating is in danger from these charlatan profiteers. The amount saved has been donated to the UNICEF Yemen appeal...money better directed. Perhaps Endsleigh and Premium credit would also like to donate ...that would be compensation enough for me, and hopefully others who have been let down by this pair of corporate incompetents/bullies!”

Posted 6 years ago

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Endsleigh is rated 2.9 based on 207 reviews