“Great difficulty in getting all relevant documents to them and from them. Sold my van six months into policy and it was cancelled by me. No refund or following correspondence from this company.”
Good morning, John
Thank you for your feedback.
We are sorry you have had cause for dissatisfaction. Please contact our Customer Care team who will look to investigate and resolve any issues you may have had.
Best regards
Richard
“Some information was required after setting up the policy, I work away and could not get the information to Insure Wiser Motorbike Insurance right away. The emails I received were a bit threatening to cancel the insurance. I know people have there job to do, but a little more thought or better wording would be more helpful.”
“Never used them before and I found them expensive so will shop around again next time. a lot of faffing around asking for info when I had given it already so not overly impressed but you only no how good they are when you have an accident.”
“I was bewise ins last year. When it came for renewal I found a lot cheaper ins. Although I did not renew with bewise they took a deposit of £195 96. From my bank on 14th April. I would like any advise please as I have rang bewide several times to ask to retrieve my money back and proof of bonuses after several promises I have not received either.thanks for any help.”
“I was bewise ins last year. When it came for renewal I found a lot cheaper ins. Although I did not renew with bewise they took a deposit of £195 96. From my bank on 14th April. I would like any advise please as I have rang bewide several times to ask to retrieve my money back and proof of bonuses after several promises I have not received either.thanks for any help.”
Good morning Jane
We are sorry you have had cause to regret taking cover with us.
If you get in touch with our Customer Care team we will investigate your complaint fully and attempt to resolve your issue.
Best regards
Richard
Dear Robert
Thank you for your feedback regarding your Be Wiser policy.
We are sorry you have had cause to complain. I would encourage you to contact our Customer Care team who would be happy to look into your case for you.
Kind regards
Richard
Dear Michael
Thank you for your feedback. We are sorry if you have had cause to complain.
We would encourage you to get in touch with our Customer Care team to see what can be done to resolve the issue.
Regards
Richard
