“I already have house insurance through BeWiser, and when we bought s weekend home, thought it would be easier for me to use the same company. But no - I was interrupted while filling out a form on their website and they have called me 12 times in the last 2 days (I have been in back to back meetings while travelling). Then I went online this morning and filled out the full form, including (and I remember this very clearly) that we moved to the UK 2 years ago. They quoted, I paid the full amount, and done I thought. Keep in mind I am an existing customer of BeWiser. More phone calls, two texts and snd ail for them today to confirm the information. They said in the phone 'and you were born in the UK, and I said no, as I said on the form this morning, moved here in 2013, and I'm an existing customer, so you should know that'. Now they want £80 more for a foreigner tax. So I said I won't take the insurance, thanks. And now they are charging me £25 for the privilege of the account setup and all of their calls. I can't believe I've wasted my time.”
“I was no happy with the company and there way they dealt with you when there was a problem the only answer you got from them was nothing they could do so I can not recommend them to anyone”
Good afternoon,
Thank you for your recent review. We apologize that you feel dissatisfied with our services and welcome the opportunity to look into matters further.
Please contact our Customer Care department at your earliest convenience where we will address all matters with you.
Regards,
Cathy - Be Wiser Insurance
“Someone hit my bumper and accepted the liability but am still driving the same car TODAY with but no compensations to help me repair the car. It's taking AGES to get my cheque. Quindell doesn't update you with the file till you call them to inquire when you are getting the cash to repare the car...
But when i miss to pay my premium policy by a day... your company is there giving me a fine of 30 pound... sad!!!
Having nothing else important to add!!!”
“One of my worst experience ever.I tryed to start a car insurance policy,they gave me quote,i paid them and then they call me in order to tell me me that i should pay around 280£ more because they do not accept my no claim bonus.Anyway,i refuse and then they charge me 26£ because my policy starts and they will refund my payment in 4 working days.
Not to mention that we were talking around one hour.
Enjoy..........”
“Worst insurance company ever, the stress these people have caused me and they also charged me twice. No one communicates or knows what they Are doing. They lie and trick you, am writing a complaint and writing to the fos and my bank have also told me to contact trading services about these people!!”
“they are helpful, polite and provided another policy to say thank you for choosing them... they have sent me many thank you letters during my policy time and made me feel like a valued customer, i would definately recommend them to anyone looking for an insurer”
“The staff have been very helpful in providing answers and documents. I have not had to make a claim as yet but I feel very comfortable with the service they have provided so far.”
“It is now June and you ask me to leave areveiw from last September ????
Do you know how many sleeps and crisis' I have had since then
I can't even remember if I had insurance let alone who with and if its any good too busy getting on with life”
