“Kwik Fit should not be authorised by the regulator to sell Motor insurance. They are a total disgrace. I moved from Aviva from 7th October 2016, on 9th October !!! Kwik Fit cancelled my new policy with them saying "despite various requests for proof of your No claims bonus, we are giving you 7 days notice of cancellation". This was total hogwash and when I returned from holiday to see this I was fuming. DO NOT BUY CAR INSURANCE FROM THESE CHARLATANS”
“My husband cancelled his car insurance in January 2017, as it doubled in price, he rang Kwik fit to tell them he wouldnt be renewing his car policy, had a letter to say it's cancelled.
On the 6th Feb 17, they have taken money from our bank account, he has rang them twice to get the money refunded, and still nothing, I guess next step financial ombudsman.”
“"Free MOT" not redeemable ("nothing to do with us any more", say Kwik Fit garages"), renewal price over £1000 more expensive.
We've used Kwik Fit Insurance for two years but will never use them again. Avoid.”
“I have returned from holiday on the 10th January to find this renewal Insurance letter from Kwik Fit which will be renewed on the 12th January 2017, I called 08001836116 before 5pm to cancel the policy, only to find the offices were closed!
I do not want this policy as it is more costly than last year and they haven’t contacted me before hand to discuss the requirements cover, the cover I require has changed. I have to now send a letter Royal Mail Special delivery to cancel as I don't have any other options. The most awful service”
“Absolute extortion. No convictions, crashes or anything else to put up my insurance but found Kwik Fit charging me £846 as opposed to under £200 a year for car insurance (£91 as opposed to £18 a month). They claimed that there panel of insurers provided them with a "more competitive renewal price". Do not automatically renew insurance with them (for the first time in years I missed the small print "do not automatically renew" box). Even when I went to cancel they charged me £170 for one month including cancellation fees, which after my complaining they reduced to £95. Be very cautious if you insure with Kwik Fit. Their panel of insurers are very limited and Kwik Fit will not quibble about a £700 hike in your annual bill.”
“Kwikfit automatically renewed my insurance at a cost of £869 and i was inaware of ths until I saw my direct debit.
They say there is a box to tick to prevent this when taking the insurance but youd never notice it in small print.
I cancelled and found my insurance for £299 and they refuse to reimburse and then offered it me cheaper but still over £600.
Do not use these thieves !!!”
“Appalling!!!!! No accidents or points, no changes in my policy at all but renewal had more than double. Which I am certain I was not informed of renewal to promt my memory to cancel at that price! Going through complaints, I have paid in 4 month what I paid for my annual insurance last year. Disgusted and will be taking the company further on the Ombudsman if I do not get money back or hugely discount for the rest of the year! DO NOT USE THEM!!”
“Every interaction with this company has been appalling. Do not insure with Kwik Fit - god help you when your patience is tested to the limit when you need to urgently speak to them about anything, like a break-down.”
“Big mistake taken out car insurance with Kwik Fit, taken it out is easy to cancel it it so difficult. They trying to automatically renew my car insurance and make me pay £300 more. So I when for another company and it cheaper. Now they asking me to sent them my new insurance certificate. Never ever again. Not even taken my car in to there garage. My car I make sure it insure not them.”
“Kwik fit auto renewed my policy at the end of 1st year. They took premium for whole year without my knowledge 5 days before it was even due for renewal. To make matters worse they took the yearly payment twice!! 10 days after payment taken im still trying to get my money refunded. Will not be using yhem again.”
“I am not usually a whinger but felt that people need to know what a joke this "break down" cover is. My car would not start and Kwik Fit arranged one of their contractors (who was lovely) to come out to tow / jump it. He managed to get it started but 30 minutes later it was not working again. When I called Kwik Fit they told me that due to "policy wording" I was not able to get anyone out for a pre-existing issue within a 4 week period!!! WHAT!!!! As they say - you get what you pay for in life, total con job. I will definitely not be using this company again.”
“DO NOT USE !!! Terrible company I am 48 years old have had no claims in all my 23 years of driving but my policy renewal was more than triple any other company. Charge £20 for missed direct debit the price hike was unbelievable ! I cannot stress enough DO NOT !!! USE THIS SO CALLED INSURANCE COMPANY NO MORE THAN COWBOYS !!! STEER WELL CLEAR !!!”
“I cancelled my policy before it renewed as they increased from 260 to 760 with no changes to policy.
Regardless they took the money even with it being cancelled”
“Piss poor service wanted to charge me double what i paid last year and my no claims had 13 years going in with them and they only give you nine years max when you leave how does that work, cancelled ny direct debit with them and changed banks as i cant trust them not to be unscruplous and renew the dd”
