Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,060 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and operative”

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Posted 6 years ago

“The gentleman I spoke to, Andrew #5, was very kind and easy to talk to. As I’m easily confused with insurance details, Andrew was very calm and patient and even had a few laughs, definitely made the whole insurance phone call a lot easier!”

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Posted 6 years ago

“Good service and attitude”

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Posted 6 years ago

“Cheaper quote”

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Posted 6 years ago

“Ladybird helped me with my car insurance when I needed to review. They were the cheapest and the agent on the phone (#23) was very helpful.”

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Posted 6 years ago

“Quick service. Easy to understand. Competitive pricing #1”

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Posted 6 years ago

“Was easy to understand and explained well”

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Posted 7 years ago

“Helped me with a much better price when I was about to go else where”

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Posted 7 years ago

“jodie was very helpfull”

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Posted 7 years ago

“So far very good, thank you at #8 for helping me during the call. Cheapest insurance i could find.”

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Posted 7 years ago

“Service was great, they answered my call within minutes before closing time when I desperately needed insurance.”

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Posted 7 years ago

“Efficent phone call to get my policy set up and very quick and simple. But unclear on the online application that you would have to ring after to verify your policy before being insured. Very annoying if you want to insure yourself during closing hours.”

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Posted 7 years ago

“They were very understanding and helpful”

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Posted 7 years ago

“#1 Jodie was very helpful indeed and sorted out our renewal and explained everything clearly so she was great - thank you Jodie. But, I called earlier and spoke to another advisor who "checked" my details and told me that we were no long eligible for renewal even though we had received a renewal policy and amount! I was exceedingly disappointed as you can imagine. When I called back again and managed to speak to Jodie she looked into my query and advised that the previous advisor thought that my renewal was for a private car not my Motorhome!! I would have thought that if my details had been correctly checked the advisor would have known what type of vehicle I was calling about. I'm glad I did call back to check and renewal sorted in the end. Just please check that they know what type of vehicle you own!”

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Posted 7 years ago

“#1 Jodie was very pleasant and despite calling me towards the end of her shift there was no dip in her enthusiasm.”

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Posted 7 years ago

“#1 was very thorough. And made my options very clear.”

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Posted 7 years ago

“Very friendly communication and straightforward.”

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Posted 7 years ago

“Very helpful and cheerful members of staff. #6 great customer service and communication skills, relaxed and friendly manner but very professional at the same time makes you feel at ease. Been with the company since 2014 very happy even though I do shop around first I do end up sticking with Ladybird with their competitive rates and again all round good customer service.”

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Posted 7 years ago

“Jodie was very helpful and helped me with all my needs. She was able to sort things in my time as I didn't have my bank card the first phone call.”

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Posted 7 years ago

“The overall service I will say was good. Staffs over the telephone were helpful. I made no claim so I cannot review on that but the only thing I was unhappy with was their systems could not recognise when my policy was due. In my case I actually had to call them to get a new quote and request for my no claim bonus certificate where with my previous car insurance, everything were done automatically.”

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(Car Insurance) - Posted 9 years ago

Ladybird Insurance is rated 4.1 based on 1,060 reviews