Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

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4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“#Lewis was pleasant and very helpful.”

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Posted 7 years ago

“#monica was really helpful sorting out my insurance even trying to get me a better deal very friendly and it didn't take long too can't ask for any better”

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Posted 7 years ago

“Excellent service today from chloe .... thanks”

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Posted 7 years ago

“You are the best”

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Posted 7 years ago

“Excellent service from Samantha. Nice to get some proper customer care.”

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Posted 7 years ago

“Aime Gilbert from customer service was amazing, her professionalism was second to none. I had a few issues setting my credit up for insurance and after being passed from pillar to post, I was in touch with Aime, who managed and helped me with everything! She made sure everything was sorted, always contacted me with updates and instructions. Always kept in touch returning my calls and emails even when she must of been busy. I can’t thank her enough with what could have been a very stressful time and failing to renew my insurance on time, thanks to Aime. I’ll now be sure to keep renewing my insurance and if every company had aimes the business will grow from strength to strength! We need more aimes! Absolute legend!”

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Posted 7 years ago

“Impressed with the service, salesman was helpful”

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Posted 7 years ago

“Quick and simple process over the phone to renew my policy with guided help through the short service. Thanks to Shaunie for being very friendly and helpful. Ali”

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Posted 7 years ago

“Absolutely poor service. Even after calling couple of times no one listens and my no claim bonus is not issued.Will never recommend any one to buy insurance form this rubbish broker.”

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Posted 7 years ago

“the most rubbish broker I have ever met called in to renew my policy around 19.20 had got cut off called back around 19.25 a lady had answered and cut me off bare in mind it was the end of the shift I called again have been left on hold till 19.40 wat a sh:t hole my policy expires tonight I have work at 6am I will be going to the financial conduct authority they will be loosing a client as I will be renewing elsewhere too DO NOT USE”

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Posted 7 years ago

“I received excellent service throughout from these Insurers.”

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Posted 7 years ago

“Gave me a quote online paid it as it undercut everyone else. Paid premium and they said we were not insured until they had spoken to us on the phone ? Had to ring them back as they didnt contact us. Was asked if we could provide proof of 4 years of named driver cover. I asked how could I possibly do that as the insurance changes every year and I couldnt recollect the different firms i had been insured with!! I then asked the operator how i could accomplish that he was the potential insurer was it something he had experience of organising with someone previously... "so you cant provide me with proof? Was his rather arrogant reply i said "no i wouldnt know where to start" needless to say i told him to shove it and found alternative cover for 15 quid more. Seems they are paying to get top billing knowingly undercutting and fobbing off anyone that isnt a 0 per cent risk Conmen and fly by nights imo...avoid”

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Posted 7 years ago

“Very good customer service received so far”

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Posted 7 years ago

“#HARRIET was ace, she was very polite and helpful, and she made me laugh 😂 she was a top girl! Give her a raise!”

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Posted 7 years ago

“I m happy with ladybird Insurance they gave me good price. The custom advisor Harriet she helped me everything and gave me really good price.”

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Posted 7 years ago

“Absolute nightmare signing up for car insurance. Hours and hours of phone calls, their technology is useless, phone system cuts out and crackles. the most stressful company i have ever dealt with. but they are cheap. otherwise i would go elsewhere.”

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Posted 7 years ago

“A RIP off do not use. Claim they haven't received my documents cancel my insurance then want 135 to restart it even though they have admitted it's there fault and have received them”

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Posted 7 years ago

“Such a good service and easy to do, everything was very well explained to me, would definitely recommend”

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Posted 7 years ago

“TREATED LIKE A CRIMINAL AS THEY DIDNOT UPLOAD MY LICENCE DETAILS PROPERLY ( FROM A PAPER LICENCE THAT DOESNT EXIST). NOW IM STRUGGLING TO GET INSURANCE AS THEY HAVE CANCELLED MY INSURANCE. THANKS ALOT.WILL NEVER USE YOU OR ANY COMPANY THAT YOU ARE AFFILIATED WITH EVER.NOT WORTH 1 STAR.USE AT YOUR PERIL”

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Posted 7 years ago

“Very helpful couldn’t do enough”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews