Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Ladybird Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“emma filled me with confidence, efficient and clear, albeit a long process when everything has been completed in online . Saved me £400 compared to previous company with extra added benefits”

Helpful Report

Posted 7 years ago

“Not even worth one star by far the worst company to go with wouldn’t even bother looking into it”

Helpful Report

Posted 7 years ago

“Emma Heason is clearly an asset and excellent ambassador for Ladybird Insurance. Emma demonstrated a constancy and dedication of purpose to meet my needs.If only all customer service experiences were as helpful and positive as this. Many thanks.”

Helpful Report

Posted 7 years ago

“I cannot do that , I’ve only just joined but not yet 1.7,2019”

Helpful Report

Posted 7 years ago

“Very good and friendly”

Helpful Report

Posted 7 years ago

“Shoaib Azam is brilliant”

Helpful Report

Posted 7 years ago

“Very good customer”

Helpful Report

Posted 7 years ago

“Hi, i was renewing my car insurance today Cameron wood dealt with me, he was friendly and got the best quote for me saving £85 which i was very happy with and everything i ask him he knew and dealt with me in no time, i think a bonus should be in mind for him”

Helpful Report

Posted 7 years ago

“Spoke to Richard Wyatt today looking for van insurance. Richard was extremely professional and helpful and i felt that he went over and above to ensure we not only got the best service but also the best insurance. Thank you Richard. Superstar”

Helpful Report

Posted 7 years ago

“Awful company, stay away! First, I found out after I had signed my insurance documents and paid my deposit that my excess had doubled. All customer support could say was that I ‘should’ve read the small print’. Next, they harassed me for weeks to provide documents that were far beyond what I was prepared to provide but I was constantly threatened with having my policy cancelled. The staff were so rude and unhelpful on the phone. I couldn’t trust them to give me the policy they promised, let alone live up to it if I ever had an accident. I cancelled my policy and got out as soon as I could!”

Helpful Report

Posted 7 years ago

“Very pleased with the service”

Helpful Report

Posted 7 years ago

“I am very happy the help i got today for my car insurance its really incredible the customer service provided by LEWIS was amazing he is very helpful very friendly i will recomend to go for it and LEWIS was amazing i pray to god that he get more higher ranks soon very nice person the way he help me i can't explain in words i just can pray for him Thank you very much LEWIS”

Helpful Report

Posted 7 years ago

“#steph ....Stephanie was amazing with dealing with my insurance renewal quote today very professional and very friendly, shes a great asset to your company :)”

Helpful Report

Posted 7 years ago

“My insurance was cancelled through no fault of my own, they charged my £75 for this and 10% of my yearly premium. Having took over £500 off me they said I would get £214 of it back, having been insured for just over a week. I have now waited over 30 days for this refund, which is the maximum legal time for a refund policy. They said it would take a few more days, as funds need to clear on their side. The worst company I have ever had the displeasure to deal with, I would genuinely avoid, even though they may be the cheapest insurers on compare sites.”

Helpful Report

Posted 7 years ago

“#4 very polite and professional and covered all queries”

Helpful Report

Posted 7 years ago

“Monica was very friendly and helpful she explained everything very well it was nice talking to someone that made it sound easy”

Helpful Report

Posted 7 years ago

“My experience today speaking to Monika was very enjoyable she talk me through the process smoothly , efficiently and professionally and answered any of my queries in a very articulate and reassuring manner she is a credit to your company thank you.”

Helpful Report

Posted 7 years ago

“Tamara Simmons was hugely helpful on the phone and made everything crystal clear. Nice to talk to someone genuine as ringing insurance companies can be like talking to a robot.”

Helpful Report

Posted 7 years ago

“Disappointing customer service and unprofessional way of dealing with new customer”

Helpful Report

Posted 7 years ago

“One of the worst customer service in the world Rude, unprofessional and really don’t have any desire to talk Asking about NCD which I sent 4 times to 2 different emails Maria and Gerry and both didn’t bother to respond or talk”

Helpful Report

Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews