Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.51

2.5 Rating 1,231 Reviews

38 %

of reviewers recommend Lloyds Bank

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2.5

Based on 1,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 24th October 2025

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Lloyds Bank 1 star review on 26th June 2025

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Lloyds Bank 1 star review on 13th June 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lloyds bank- Bishops Gate London, went over and above, I was sat waiting for my husband to do a transaction at the till, Ellen saw my ankle was bleeding, and came over with first aid kit, sorted plasters and wipes for me, lovely helpful lady, nothing was too much trouble, many thanks to her again.”

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Posted 4 years ago

“Closing all my accounts asap! No help whatsoever to extend my overdraft. Half a day wasted on 'phone then told by disinterested bank they will not assist even though funds coming soon far exceed requested temporary facility.”

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Posted 4 years ago

“dont bother”

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(Car Insurance) - Posted 4 years ago

“Very easy to arrange and a good price after shopping around.”

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(Car Insurance) - Posted 4 years ago

“I Am very happy with my lloyds bank car policy and wat it includes thank you ,”

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(Car Insurance) - Posted 4 years ago

“Ive been with these for years. Best thing they done was to ditch TSB. TSB dont show intrest in their customers where as Lloyds do. Lloyds also offer great insurance.”

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Posted 4 years ago

“This bank has got to a point that customers aren't important. Customer service beyond terrible”

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Posted 4 years ago

“Lloyds bank is rubbish I received an email regarding changing my bank account to a better account so I decided to give it a go only to find out that I would be receiving a new debit card and my old card would be cancelled in 4 weeks..I was advised that I could cancel within 30 days so I called up to do this within 2 hours of changing the account over only to be told that I would still receive the new debit card for the new account that I was cancelling and also receive another new debit card for the old account that I was going back to..I said that I didn't want any new debit cards for either account only to be told that I couldn't cancel and would still need to receive these cards as they had already been ordered..I have been a customer of lloyds for over 5 years and this is how I am treated!!!!”

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Posted 4 years ago

“In the long run they're fine, I've not heard much from them and not had to make a claim so can't comment in that department.”

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(Car Insurance) - Posted 4 years ago

“Competitively priced car insurance.”

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(Car Insurance) - Posted 4 years ago

“A bit of a mixup. With on line staff but sorted Thay sent me Email policy canceled Had me worried But it was old policy from 2019. ,! WHY???”

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Posted 4 years ago

“Best price easy to understand very efficient”

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Posted 4 years ago

“Second cheapest overall but.. first choice for my requirements ie.. monthly instalments, plus upfront payment so… ani brained for me.!”

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Posted 4 years ago

“Very good service”

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(Car Insurance) - Posted 4 years ago

“Most of these loans require extremely good scores but even at that you could have an outstanding report and still not be approved, I saw the recommendations of “Jamiehacking99 at Gmail dot Com” he got my score fixed up to 740-810 instantly, he also gave me a blank atm/credit-debit card which contains about $400,000 in it, the amount in the card renews after every 80 days, it's a splendid algorithm hack for ATM's, it disables the atm camera while using the card so you can withdraw limitlessly without being noticed. That card was really my financial saving grace and I'm sure a lot of people here need some sort of financial help . Call it a shortcut I don’t care, but it's the best help you'll ever get..”

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Posted 4 years ago

“Hi why did Lloyds bank give me a £900 overdraft when I'm on benefits?”

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(Car Insurance) - Posted 4 years ago

“no”

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(Car Insurance) - Posted 4 years ago

“Excellent”

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(Car Insurance) - Posted 4 years ago

“Lloyds Bank customer service goes from bad to worse and already the national newspapers are beginning to take notice of the lack of customer care and the inability of customers being able to make contact with Lloyds Banking telephone services because of the appalling delays. I have spent hours trying to resolve a complaint both in Bexhill and at my branch in Ashford, Kent., but when trying to access their new Symantec email system - which is completely useless (God knows how your more aged customers will be able to manage it) - I get nowhere. Indeed, I waited twenty minutes this afternoon listening to an automated voice message telling me that someone would be with me shortly only to be cut off after twenty minutes. It's infuriating. What on God's name has gone wrong at Lloyds Bank? I have been a customer for forty-five years and I am seriously tempted to close my accounts. Do the directors care? Do they hell, just so long as they get their fat bonuses.”

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Posted 4 years ago

“The process of buying the Lloyds Bank car insurance was straightforward and I selected this insurance because is was the least expensive of those on offer.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Lloyds Bank is rated 2.5 based on 1,231 reviews