Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,182 Reviews

39 %

of reviewers recommend Lloyds Bank

Company Reviews

Questions

Metrics

2.6

Based on 1,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Lloyds Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lloyds Bank 1 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their new app is awful and their support team don’t have a clue how it works. Dreadful service.”

Helpful Report

Posted 6 months ago

“Branch manager in Cosham has a rotten attitude towards her staff and customers! Snappy, cocky and very condescending! Belittling a customer for coming into the branch for a copy of a bank statement and being asked abruptly why can’t you do this at home is rude! Whispering to your cashier in front of me making comments about customers asking for statements is also rude! Your cashier looked extremely uncomfortable and embarrassed! Branch manager needs customer service training! Your cashier was fantastic! Manager is awful!”

Helpful Report

Posted 6 months ago

“I opened an account only because they promised to send me hard copy paper statements monthly. Months roll by, no statement. So I go into the branch and ask why. The chick says "because we are an environmentally friendly bank." So they basically lied to me. So I closed the account because I will not be taken for a fool, you fools! A month after I close the account, guess what I get....go on, guess! A TWENTY page statement full of zeros for my closed account. They destroyed a forest for this useless, pointless statement for a closed account. I can still hear those innocent trees crying out in pain. You are nothing but vicious tree murders, environmental pirates, buffoons! The tree spirits will get you!”

Helpful Report

Posted 6 months ago

“Hate you new mobile banking app. Stop playing with it and treating your customers like four year olds.”

Helpful Report

Posted 6 months ago

“Losing money to online banking is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.”

Helpful Report

Posted 6 months ago

“Worst experience waste of time”

Helpful Report

Posted 6 months ago

“Despite initially depositing $91,000 into my account and managing to raise it to $1.110.000 relatively quickly, withdrawing my funds turned out to be an arduous task. I was devastated when confronted with this unfortunate situation. Thankfully, a friend introduced me to agents at TheresachinRecovery who came to my rescue with their incredible strategy. They walked me through each step of the process, ensuring that I regained every penny that was rightfully If you've got similar issues contact them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4”

Helpful Report

Posted 7 months ago

“Even if you lose money, don’t go down without a fight. I was naive for thinking it wasn’t possible to recover my money from a greedy broker but everything turned out to be legit after I came across a review here testifying about Mrs. Doris Ashley I’m glad and I really appreciate Mrs. Doris Ashley For life, BRAVO!!!!!!!!! Email: dorisashley71 (@) gmail com WHATSAPP:+1---(404)--721---56--08”

Helpful Report

Posted 7 months ago

“I lost more than $79,000 USD to Lloyds bank, and they blocked my trading account by themselves, asking for another amount to unlock my trading account, I took a legal action against them to recover my money back through the help I got from a recovery expert on lost funds recovery, I contacted rose_hoover_90_AT_gmail_._com. and she was able to help me recover my money back. If you're already a victim of their trading scam, feel free to contact Mrs. Rose hoover to help you recover your funds back. You'll be careful out there. contact details +1 __660 __233 __3165.”

Helpful Report

Posted 7 months ago

“I was in doubt when I first saw their ads but was convinced to give trial, and I must say C O V S E C L T D*C O M is the best choice I have made this year. I recovered back my funds successfully and I must give them that credit. I highly recommend them to anyone in my situation to check them out.”

Helpful Report

Posted 7 months ago

“My debit card was blocked whilst broadband, rang and spent 1 hour 30 mins trying to sort out with every security question under the sun only to be told I have to go into branch as nothing can be done over the phone, so now abroad without a card, and a bill for the call, been with the bank for 44 years, disgusted..”

Helpful Report

Posted 7 months ago

“What a joke of a banking company. After fraudulent activity on my account I made a claim which was paid back into my account. I had to cancel my card and wait over 10 days for my new 1 to arrive. 4 weeks later they have re-debited the money stating it looks like I had involvement. Each fraudulent activity had a non-gbp transaction go along with it so was made outside of the uk. Even though I was using my card in my home town the same time these fraudulent activities were happening they still say it was me. So now apparently I can cut myself in half be in the USA and UK at the same time. The fraud department over the phone couldn't help as it was passed to the back office where the only form of contact is via email.... which they never reply to. So in a nutshell if you want your money to stay safe AVOID lloyds at all cost. If like me are already with them swith to a more reputable bank ASAP”

Helpful Report

Posted 7 months ago

“It’s diabolical. Black bolt amd stupid typeface . Made by paddy omally, John Wayne and Stevie wonder . Worst user experience ever . Have closed my account”

Helpful Report

Posted 7 months ago

“Before a few days ago, when I lost $35,000 to an online bitcoin investment broker, I never thought it was possible to recover lost cryptocurrency. I was devastated since I had made a lot of investments. After that, my stepmother connected me to a recovery team that enabled me to get my profits back in full. For more information, please visit tagsecltd.com. Text message: +44 7383729686”

Helpful Report

Posted 7 months ago

“I have a terrible experience with customer service on the phone her name Isha. I called on 23/08 asked her to help with my banking. She’s not listen to me for what I tried to explain. No professional manner, the way they said it’s like threatening people. Horrible experience with Lloyd staff if comparing to other banks”

Helpful Report

Posted 7 months ago

“When using the phone to complain you are shunted from one department to another until you loose the will to live. Try to talk to a person in branch and they tell you to phone the help-line. Seems it is a ploy to avoid any physical contact with clients. This is not a very good message to give to clients - very off putting and will lose the reputation it is trying to cling onto as 'the caring bank' What a joke!!”

Helpful Report

Posted 8 months ago

“Not recommended..”

Helpful Report

Posted 8 months ago

“This guys are unbelievable, had to dispute a transactions for car which came faulty and the seller wasn't helpful, we paid for warranty with Lloyds card. I got quote from main dealer kai but Lloyds wants write signed statement from Kai main dealer why they qualify to diagnose the issue. Beyond a joke. Do not use them”

Helpful Report

Posted 8 months ago

“DO NOT GO WITH LLOYDS. Just opened a student account with Lloyds only to find out they're unlikely to provide a student overdraft if you're not working. As a masters student studying full-time with a maintenance grant which is paid Tri monthly, this is unacceptable and practically unheard of from what I can see from other banking societies. Will be closing both my useless student account immediately and my current account! Not only that, good luck getting a straight answer from someone at Lloyds, I've spoken to 4 different people today each either not knowing or unable to provide a straight answer after faffing about for 20 minutes on 3 separate telephone calls. Goodbye Lloyds!”

Helpful Report

Posted 8 months ago

“paid off credit card, they confirm on the phone its all paid off but they cant send me a statement as their systems wont allow. Would you believe such nonsense.”

Helpful Report

Posted 8 months ago

Lloyds Bank is rated 2.6 based on 1,182 reviews