Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.55

2.6 Rating 1,195 Reviews

39 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 13th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Lloyds Bank 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s diabolical. Black bolt amd stupid typeface . Made by paddy omally, John Wayne and Stevie wonder . Worst user experience ever . Have closed my account”

Helpful Report

Posted 9 months ago

“Before a few days ago, when I lost $35,000 to an online bitcoin investment broker, I never thought it was possible to recover lost cryptocurrency. I was devastated since I had made a lot of investments. After that, my stepmother connected me to a recovery team that enabled me to get my profits back in full. For more information, please visit tagsecltd.com. Text message: +44 7383729686”

Helpful Report

Posted 9 months ago

“I have a terrible experience with customer service on the phone her name Isha. I called on 23/08 asked her to help with my banking. She’s not listen to me for what I tried to explain. No professional manner, the way they said it’s like threatening people. Horrible experience with Lloyd staff if comparing to other banks”

Helpful Report

Posted 9 months ago

“When using the phone to complain you are shunted from one department to another until you loose the will to live. Try to talk to a person in branch and they tell you to phone the help-line. Seems it is a ploy to avoid any physical contact with clients. This is not a very good message to give to clients - very off putting and will lose the reputation it is trying to cling onto as 'the caring bank' What a joke!!”

Helpful Report

Posted 9 months ago

“Not recommended..”

Helpful Report

Posted 9 months ago

“This guys are unbelievable, had to dispute a transactions for car which came faulty and the seller wasn't helpful, we paid for warranty with Lloyds card. I got quote from main dealer kai but Lloyds wants write signed statement from Kai main dealer why they qualify to diagnose the issue. Beyond a joke. Do not use them”

Helpful Report

Posted 10 months ago

“DO NOT GO WITH LLOYDS. Just opened a student account with Lloyds only to find out they're unlikely to provide a student overdraft if you're not working. As a masters student studying full-time with a maintenance grant which is paid Tri monthly, this is unacceptable and practically unheard of from what I can see from other banking societies. Will be closing both my useless student account immediately and my current account! Not only that, good luck getting a straight answer from someone at Lloyds, I've spoken to 4 different people today each either not knowing or unable to provide a straight answer after faffing about for 20 minutes on 3 separate telephone calls. Goodbye Lloyds!”

Helpful Report

Posted 10 months ago

“paid off credit card, they confirm on the phone its all paid off but they cant send me a statement as their systems wont allow. Would you believe such nonsense.”

Helpful Report

Posted 10 months ago

“Blocked my entire account due to suspicious activity. There was no suspicious activity. Wouldn’t unblock in store. Spent an hour on the phone and 2 in store “resolving” the issue. I still can’t access my account and don’t have my card 2 weeks later.”

Helpful Report

Posted 10 months ago

“Thank you Lloyds bank for ruining my holiday in Italy,had my card blocked by fraud team even though I've confirmed my identity,after spending over 40 pounds in top'ups in order to get in touch with somebody in the end had to borrow money as my card is still blocked and unable to withdraw my money,the worst experience I've ever had and well waited vacation destroyed because of this bank,I've ended up with massive headaches and very upset because of this situation,fro.their side everything is all good and pink,happy days while customers of this bank cannot withdraw their money because of incompetence of fraud team”

Helpful Report

Posted 10 months ago

“I am switching my bank to Lloyds I had a few questions regarding the switch. I spoke to 2 staff members who both rude, didn’t seem to care about what I was asking and just wanted me off the phone. Once my question was answered he just put the phone down without saying anything. Customer service definitely needs improving here!”

Helpful Report

Posted 10 months ago

“Opened an account with them only because I was promised large print hard copy statements. After several months these have failed to materialise so I'm in the process of closing the account. Such a waste of my time as I now need to transfer all my money out and back into the original account. They also sent me pointless, useless nuisance emails so i had to block them. Talk about an exercise in futility.”

Helpful Report

Posted 11 months ago

“they are dicks, with an outdated web page i had an account with them avoid like the plague”

Helpful Report

Posted 11 months ago

“They don't give a toss if your account is being scam by a company called easylife for £70 a month.They say you agree a subscription which I haven't so it your fault you can't get your money back and you can't close the debit on account .unless they won't to close it.Lloyds call it legal I call it theft of money every month.”

Helpful Report

Posted 11 months ago

“My worst encounters were with this BANK and MADACOVI. CO was my savior; I trusted them enough that they went out of their way to keep my money saved, madacovi. co giving me the impression that lloyd was not able to guarantee me after i lost £30,000 to unknown scammers.MADACOVI. CO HELPED TO RETRIEVE MY MONEY FROM THIS SCAMMERS AFTER I COOMPLAINTS”

Helpful Report

Posted 11 months ago

“I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@) gmail com .Was the company I reached out to and they acted swiftly and got me my money out. WhatsApp. +1 423 248 2140”

Helpful Report

Posted 11 months ago

“If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08”

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Posted 11 months ago

“So my bank account is healthy and money is flowing through it and Lloyds is offering me credit cards overdrafts and loans. Enough to cripple me. I decline because I don't need this. It is easy to get hold of everybody there are references to everything BUT BUT, as soon as I have one difficult month 1 (ONE) nobody is available, no assistance is offered. The web pages ALL keep on referring back to "please click here" NOBODY to talk to, only a call centre agent who does not have the ability to write his/her own email but only the ability to choose from a list of possible negative answers which starts like this"We understand your current situation BUT.... NO solutions are offered but you collect 27% API. I am a Premier Client but there is no preferential treatment nor any advantages for being one. I might as well move my account to MONZO where I will at least pay less fees. Lloyds you are a disgrace to your country's people.”

Helpful Report

Posted 11 months ago

“I had a very tough time with Lloyd bank before I got helped from Madacovi. Co site. I was unable to withdraw my fund from Lloyd bank account for months , I got frustrated about this and I hired Madacovi. Co to get back my fund.”

Helpful Report

Posted 1 year ago

“Disgraceful, taken money twice from my account and refuse to deal with this have been trying to resolve for 2 days and no one will give me answers they are charging me interest after the bank took a payment twice and then have refused to deal with this until it goes through a complaints procedure for 15 days and they then are claiming fees on a daily basis over that time .”

Helpful Report

Posted 1 year ago

Lloyds Bank is rated 2.6 based on 1,195 reviews