Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.55

2.6 Rating 1,195 Reviews

39 %

of reviewers recommend Lloyds Bank

Company Reviews

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2.6

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 13th June 2025

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Lloyds Bank 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Searched through a website for cheaper car insurance as i was already with Lloyds and through a different site it came up mega cheaper than i had been quoted in my renewal so i went ahead and purchased it. But when i called and explained that i had found the same insurance cheaper was told i shouldn't be able to purchase it but as it went through they said that i could have it. Couple weeks later got a letter telling me that i will not be able to use Lloyds insurance again. Way to go”

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(Car Insurance) - Posted 9 years ago

“very poor customer service, I am still attempting to complete a non-fault claim, 6 months later. They fob you off to Axa (the underwriter) who doesn't then really want to deal with you as you are through another 3rd party, in the claim I received about 5 or 6 calls for different people at different companies, 3rd party claims mgmt. via Enterprise, etc etc. I am a loyal Lloyds banking customer but these white label insurance firms just don't work, stick to the big names e.g. Direct Line, Admiral, NFU, Norwich Union etc, even if a few more quid in premium”

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(Car Insurance) - Posted 9 years ago

“Have had no mishaps to compare with other insurances”

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(Home Insurance) - Posted 10 years ago

“Price competitive when we purchased, no easier or harder to do business with than others. Waiting to see how the renewal premium stacks up against others!”

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(Car Insurance) - Posted 10 years ago

“The policy was completely inflexible and wouldn't allow me to add anyone on will not use them again.”

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(Car Insurance) - Posted 10 years ago

Lloyds Bank is rated 2.6 based on 1,195 reviews