Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.49

2.5 Rating 1,256 Reviews

37 %

of reviewers recommend Lloyds Bank

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2.5

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

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“disapointed with after sales was told if you dont pay by the 6th your policy will be cancilled.”

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(Car Insurance) - Posted 8 years ago

“Easy to get on line. Also cheap and good insurance. What else l want. Nothing to be honest.”

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(Home Insurance) - Posted 8 years ago

“rip off having online ability to change details on car insurance as other insurers this is free if customers do it themselves but Lloyds charge £25 regardless, so not a good service at all. Also don't listen to what customer is telling them to do.”

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(Car Insurance) - Posted 8 years ago

“I bank with Lloydsome and they have been supportive and kept me well informed of any up coming problems.”

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(Car Insurance) - Posted 8 years ago

“Excellent customer service, no problems so far”

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(Car Insurance) - Posted 8 years ago

“Put my son on the policy for 2 weeks so he could go on holiday as his car had broken Down was charged 25. 00 admin fee fine about that told just to ring up when I wanted to take him back off which I did only to be charged another 25.00 admin if I’d been told this we would never have done it would have been cheaper for him to hire a car just a total rip if Lloyd’s bank”

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(Car Insurance) - Posted 8 years ago

“So expensive, I would shop around and avoid Lloyds insurance.”

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Posted 8 years ago

“I was being charged £190 a month for my van insurance, I missed 1 payment by 1 day and they cancelled my insurance. I called to explain my situation as a builder I was waiting on a cheque to clear, they refused to discuss it and tried get get me to take out a new policy costing more. Avoid at cost a total rip off.”

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Posted 8 years ago

“Very good claims team and customer services do anything they can to help”

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(Car Insurance) - Posted 8 years ago

“All very good. Easy to use. Will use again.”

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(Car Insurance) - Posted 8 years ago

“Very unhappy, try to send international payment, hold me on the line for 15 minutes, no one responded at the end also they ask you to select options is not clear! Disappointed”

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Posted 8 years ago

“Comprehensive policy very helpful assistant on the phone, easy to deal with”

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(Home Insurance) - Posted 8 years ago

“Excellent service”

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(Car Insurance) - Posted 8 years ago

“Easy, quick service getting my car insured. Instant, efficient, friendly response in live chat box. :)”

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Posted 8 years ago

“o k”

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(Home Insurance) - Posted 8 years ago

“Fast and efficient service. I am not one who can be bothered by tedious paperwork, I am a busy professional, and was very pleased to find that Lloyds did all of it for me. I went through the paper work, which was in clear and user friendly terms, and had no issues with legal jargon. I am very satisfied with Lloyds insurance. Thank you”

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(Car Insurance) - Posted 8 years ago

“Lloyds were very easy to deal with and not a problem when I wanted Paper insurance instead of E,mail. As I expect most people want. I am an 82 year old and find the computer not so easy as old money.Haha. Gerald Cox. Workington”

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(Car Insurance) - Posted 8 years ago

“I pay there for I’m covered, until I claim, then I’ll write a proper review”

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(Car Insurance) - Posted 8 years ago

“Queued for 10 minutes at counter to change a £20 note into coins for car park, only to be told that they needed my account details. When I told them I was a TSB Customer, they indicated that it was a Banking Policy to only assist anyone IF they were had a Lloyd's Account and could present their Credit/Debit card. I was told I had to find a TSB Bank! Net result the delay cost me a £30 fine. Never bank with Lloyds.”

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Posted 8 years ago

“Duck in useless website a total waste of time”

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Posted 8 years ago

Lloyds Bank is rated 2.5 based on 1,256 reviews