Marks & Spencer Reviews

2.1 Rating 1,135 Reviews

26 %

of reviewers recommend Marks & Spencer

Company Reviews

Questions

Metrics

2.1

Based on 1,135 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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I have ordered flowers which have not been delivered. Anne Williams 0178

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Asked by Anne Williams (1 week ago)

Money has been taken for flowers, but unable to find out if they were received, how do I find out?

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Asked by Gillian saynor (10 months ago)

I have ordered flowers which have not been received.

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Answered by Anne williams (1 week ago)

It not va question, I would just want to say thank you, I had some roses delivered after I had a lumpictomy on the 23rd of January and quiet a few are still going ? which is amazing. I have taken photos and put them on Facebook

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Asked by Wendy Curzon (1 year ago)

Order No. 30600373306947432...Spring Posy £25 for delivery on the 9th Mar'22..to a Mrs. Kearney. Salford M7 2HS...ive just spoken to her...after a conversation i asked if she had received any flowers..she had done...but no name on the card..plus a message that i can't recall sending..could you just send me by text a copy of my order also copy of your card. Yours Faithfully Mrs.B.Smith.

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Asked by Mrs Bernadette Smith (2 years ago)

how do I complain about delivered flowers

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Asked by brenda day (3 years ago)

I accidentally put in my instagram details incorrectly i should have put cherie_cable

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Asked by Cherie cable (3 years ago)

How do I find reviews of your flower gift bags ?

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Asked by Mrs R kennedy (3 years ago)

How is it a pair of jeans from your classic women's range bought 2 years ago in a size 14 fits me comfortably yet same range size 16 does not. In the first pair side elastic newer jeans does not. Bring back old style and quality.

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Asked by Anna (6 years ago)