Name: MCE Insurance
Rating: 3.97

“Staff very helpful”

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Posted 5 years ago

“Been with MCE for two years, just had a renewal on a new 850cc motorbike and it was cheap enough! Thanks MCE!”

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Posted 5 years ago

“The gentle man on the phone vas very helpfull and pleasant and polite I have been with me 4 quite a few years and never had and problems”

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Posted 5 years ago

“Simple to renew, good pricing and very competent operators!”

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Posted 5 years ago

“Allways helpful and great price aswell.....saved me some money 👍”

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Posted 5 years ago

“Very competitive prices & good cover.”

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Posted 5 years ago

“Always very helpful.”

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Posted 5 years ago

“The reason I am writing this review is because MCE as a company is a joke and does not care about you as a person, nor do they provide you with the service you have paid for. I had a motorbike accident two years ago and due to MCE's incompetence, I have now got a CCJ on my credit file. The payment for my bike was paid quickly and I thought everything had been resolved. Two years have passed where they should have paid the third party but haven't. A CCJ was raised almost a year ago and was set side ready for payment but MCE never paid. Now, as payment has still not been made to the third party, another CCJ has been raised and MCE are still not dealing with the matter of payment of getting this CCJ removed from my credit file. MCE never mentioned they weren’t paying the third party for whatever reason, nor have they informed me that anything negative had been raised in my name. I had to find this out the hard way when I was rejected for finance. MCE has made promise after promise to get this sorted but still haven't. They now do not respond to any form of correspondence. I have been forced to seek legal aid to resolve this matter but still to no positive outcome. Quite frankly, MCE should not be allowed to offer insurance and I would strongly recommend that people would avoid using this company for their own protection. MCE do not care about you as a person and are willing to ruin your future, all so they can keep the money rolling in. How can a company this large be so terrible when dealing with legal matters? How can this company be a leading sponsor for BSB but not care about you as an individual when you have paid them for a service?”

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Posted 5 years ago

“The reason I am writing this review is because MCE as a company is a joke and does not care about you as a person, nor do they provide you with the service you have paid for. I had a motorbike accident two years ago and due to MCE's incompetence, I have now got a CCJ on my credit file. The payment for my bike was paid quickly and I thought everything had been resolved. Two years have passed where they should have paid the third party but haven't. A CCJ was raised almost a year ago and was set side ready for payment but MCE never paid. Now, as payment has still not been made to the third party, another CCJ has been raised and MCE are still not dealing with the matter of payment of getting this CCJ removed from my credit file. MCE never mentioned they weren’t paying the third party for whatever reason, nor have they informed me that anything negative had been raised in my name. I had to find this out the hard way when I was rejected for finance. MCE has made promise after promise to get this sorted but still haven't. They now do not respond to any form of correspondence. I have been forced to seek legal aid to resolve this matter but still to no positive outcome. Quite frankly, MCE should not be allowed to offer insurance and I would strongly recommend that people would avoid using this company for their own protection. MCE do not care about you as a person and are willing to ruin your future, all so they can keep the money rolling in. How can a company this large be so terrible when dealing with legal matters? How can this company be a leading sponsor for BSB but not care about you as an individual when you have paid them for a service?”

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Posted 5 years ago

“Alway helpful staff and saved me money from an old cover .”

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Posted 5 years ago

“Excellent customer service, very helpful and efficient.”

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Posted 5 years ago

“very helpful I can't complain and nor can someone else I know it would seem I was not alone in the way I was looked after I had been elsewhere and it made it seem as though the bike I wanted was out of my reach because of the price of the insurance not so now.Ta”

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Posted 5 years ago

“Brilliant friendly service, very helpful, and good value for my money! Cheers!😁👍 Paul!”

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Posted 5 years ago

“I’m so happy service”

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Posted 5 years ago

“Easy no hassle no complicated jargon MCE do what they say excellent service”

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Posted 5 years ago

“Very polite staff , very happy with my insurance quote!”

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Posted 5 years ago

“Very good service when I managed to get through.”

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Posted 5 years ago

“The customer service was fine although when question about the £100 increase from the online quote (as anonymous has also stated below) i was asked do you want to renew at £197 or take your chance with the online quote. Seams to be a recurring issue with MCE. i will encourage others to go elsewhere.”

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Posted 5 years ago

“Always happy with the staff service. But unable to explain why the website quote was £100 cheaper than the quote provided on the phone.”

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Posted 5 years ago

“every good but just don't no how to upload documents that are needed to be uploaded as it will not let me upload them on the website”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

MCE Insurance Reviews