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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Best price by miles, didn`t need to call this time but when I have in the past I have never had any problems, keep up the good work.
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Posted 5 years ago
MCE has been our choice of insurer/broker for many years now, but this will not last much longer if they do not start to sort out their customer service representatives. There are still some good people there, but It seems less and less likely that you will be put through to one. If you have ever worked in customer care you will know that you have to actually care, if you don’t or you have a patronising attitude you will just annoy people and lose their custom for the company you work for. I really hope MCE can get the right people to work for them again and get rid of the dross, they have been so good in the past and we bikers need them to stay that way.
Helpful Report
Posted 5 years ago
MCE has been our choice of insurer/broker for many years now, but this will not last much longer if they do not start to sort out their customer service representatives. There are still some good people there, but It seems less and less likely that you will be put through to one. If you have ever worked in customer care you will know that you have to actually care, if you don’t or you have a patronising attitude you will just annoy people and lose their custom for the company you work for. I really hope MCE can get the right people to work for them again and get rid of the dross, they have been so good in the past and we bikers need them to stay that way.
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Posted 5 years ago
Everything was straight forward and good
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Posted 5 years ago
Easy to deal with, fast and professional
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Posted 5 years ago
Professional, easy to deal with and quick
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Posted 5 years ago
Easy to renew on line and good price . would have been 5 star but I tried to ring 0844 number with a question but was charged £8 on my mobile bill !!
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Posted 5 years ago
Easy to renew online and good price . I did try to ring with a query and was charged £8 in mobile costs but did not speak to anyone !!
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Posted 5 years ago
Quick and easy to arrange,also the price is great
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Posted 5 years ago
Very good price, also the form was short and easy to fill in, did not take long at all overall excellent service.
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Posted 5 years ago
Did it online in my phone when I had bought a motorbike before riding home, very easy, took less than 5 minutes
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Posted 5 years ago
Last 4 year I received Mce service.it was really goor for us.
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Posted 5 years ago
QUICK, EASY AND WELL PRICED.
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Posted 5 years ago
Excellent easy and surprisingly very cheap. Will renew next time if same service
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Posted 5 years ago
Excellent as always the only problem is get the costumer service to answer your call could take till 45 minutes also the chat line not very effective as almost all the time they make you call the phone line otherwise excellent
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Posted 5 years ago
Very satisfied
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Posted 5 years ago
It is ridiculous that each year I am treated as a brand new customer. The process has to be started from scratch with a new quote. As a customer this is really irritating and the answer of staff is just... That the way we do it. That's just not good enough. If there isn't a reason for doing it, then stop and be more customer focused.
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Posted 5 years ago
Easy to do online, only took a few minutes of my time. Great value.
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Posted 5 years ago
I was well impressed with my quote only £88.05. It was also very easy to do online. Happy days.
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Posted 5 years ago
Reasonable price and very happy to see the renewal was discounted £100 from the previous year. It would be useful if the renewal form was prefilled with last year's details to make the process quicker. Also if there was a mobile format for those without a computer.
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews