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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
NO GOOD CUSTUMER SERVICE AND EXTRA FEES. Hi. I had a biggie with MCE. I got my card cancelled and tried to get in touch to change my details. Lines were busy so I went for the chat wich they advise you to do on the recording over the phone. There the person on the other side told me to wait that they would contact my in 72hs. I waited. Then before calling me they charged my the 30pounds admin fee. I TRIED TO GET IN TOUCH, to wich they told me to wait. Not fair to pay the 30 pounds extra fee. So if you are thinking about signing with them, consider this BAD CUSTOMER SERVICE.
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Posted 4 years ago
Should be renamed major criminal organisation.
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Posted 4 years ago
All these reviews are fraudulent.This is one of the worst companies apart from collected thousands of pounds of your money they offer nothing in return. Customer service outsourced to an Asian Country.When you call they seem more lost than the customer.Only thing they know is collect Money. I will give zero stars or even minus.There are better insurance companies elsewhere.
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Posted 4 years ago
Very good
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Posted 4 years ago
Id like to change the payment date but there is no option like this on the website and no one to discus that live so its a bit of a disapointing
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Posted 4 years ago
Very easy website to use.
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Posted 4 years ago
Quick, Easy and Cheap! Definitely recommend!
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Posted 4 years ago
Great cover at a good price .very easy to arrange policy everything explained to me .
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Posted 4 years ago
Have now been insured by MCE for 3 years. Always easy to do always well priced and renewal is always reasonable.
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Posted 4 years ago
Great cover at a very reasonable price. Very easy to arrange the policy.
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Posted 4 years ago
Did exactly what they say at a fair price throwing in for free no claims protection when asking if they could do anything on the renewal price...to be fair the renewal price had only increased £11 on the previous year and was very favourable when comparing with other companies for the same cover and benefits. Not had to make a claim yet & fingers crossed won’t have to... so can’t comment on that side of things...
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Posted 4 years ago
Used comparison site. My old insurer wanted £122 to change my bike for the remaining 6 months of my policy, even though bike much smaller! So I bought a year with MCE for £162. No brainer. Never use that high profile firm again.
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Posted 4 years ago
Third year with MCE, Haven't found any where cheaper, very easy to use and renew my policy
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Posted 4 years ago
Good so far no complaints at present
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Posted 4 years ago
Very easy to use it
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Posted 4 years ago
Bennetts were charging me double what MCE were charging, easy switch.
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Posted 4 years ago
Cheap and very easy to set policy up, highly recommended.
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Posted 4 years ago
During COVID year. With all the restrictions on all travel. They still bumped my up premium by 15%..... First call. Polite young lady told me take it or leave it basically. Second call (my fault for not doing my usual price comparison in advance). Best they could do was "increase" my mileage allowance (while travel I still restricted) and added pillion....which I definitely did not want. Oh! Renewing does not mean your policy terms and conditions seamless carry over. You are still on probationary period of 10 days BEFORE your full coverage is in place. I had to get him to confirm this with me.......did not believe it the first time That is a first for me. And the last with MCE unfortunately. Loyalty goes out the window when you feel let down. I will not make the same mistake on next renewal.
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Posted 4 years ago
First class service. very polite staff very helpful really can't say anymore 10/10.👍🙂
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Posted 4 years ago
Customer service is good!
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews