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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Changed my current MCE policy Triumph T100 to a Triumph T120 My insurance is due for renewal on 31st May 2021, so 41 days cover required and I've been charged £65. I'm 60 and I've been with MCE for a while, never claimed. Won't be renewing at the end of May
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Posted 4 years ago
They ripped me off
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Posted 4 years ago
what a bunch of Dickheads con artists, they charged me for a mistake that they made ! pay a higher premium and for the better company because you will end up paying more with these dickheads in the long run anyways and the customer service is shoddy requested a call back they said 72 hours they never called me back. AVOID AT ALL COSTS
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Posted 4 years ago
Appalling service, got my policy wrong and want to charge me extra to correct it even though they have a recorded phone call where they were informed of the correct details when the policy was taken out, they've even admitted the correct details were given.
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Posted 4 years ago
Best price I got quoted for the year by a mile away and easy to proceed thankyou MCE
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Posted 4 years ago
Execellent service, very easy to manouvare through the website
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Posted 4 years ago
THE WORST COMPANY IVE EVER DEALT WITH. PAYMENT DUE ON THE 11TH OF EACH MONTH. CALLED ON THE 11TH THEN TOLD OWE EXTRA £30 FOR LATE FEES. ABSOLUTE RIP OFF. CAN'T WAIT FOR INSURANCE TO END. PLEASE LOOK FOR A BETTER COMPANY....
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Posted 4 years ago
Not happy that i ended up with my bike not being insured. Then being told to renew on line. I used to get a phone call and i renewed over the phone. Then, when simeone knocked me off my bike the just oassed me on to another compaany to sort it who were garbage! Just like all the other companies now im afraid.
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Posted 4 years ago
Lady on phone was fantastic ,easy Conversation , ,clear , cheap price .... best insurance phone call I have had ever .
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Posted 4 years ago
There is nothing right about that company. I insured with them as they were the cheapest but I regret it. Won’t do it agin. Customer service is unacceptable. They don’t know the details of policies and are slow and incredibly rude. I tried to add rider to my policy and it took 50 min to find out that I have to pay extra and they couldn’t tell me how much? Go figure. I also asked for quote for another bike and based on that I went to purchase the bike to find out they misquoted me by 3k. I am not joking they gave me quote lower by three thousand pounds - they made mistake.
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Posted 4 years ago
chap on phone was clear and helpful and easy to deal with
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Posted 4 years ago
Good quality service
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Posted 4 years ago
A No hassle method of application and renewal. Not had to claim yet but benefit of the doubt at this stage
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Posted 4 years ago
More than happy with service aye got Braw,
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Posted 4 years ago
Been using mce for sometime good service
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Posted 4 years ago
Really good customer service and a good rate for the annual insurance.
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Posted 4 years ago
Very polite staff and a clear and simple communication. You even called to remind me my policy was coming up for renewal.
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Posted 4 years ago
Cheaper than last year’s that’s a first for me
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Posted 4 years ago
Easy, straight forward, simple and efficient, no messing, good clear choices and options.
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Posted 4 years ago
A fair quote for my new premium, easily set up over the phone, all done for another year.
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews