MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate site, good prices much easier to insure modified bikes than other sites 10/10”

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Posted 4 years ago

“Absolutely easy and very professional. I will be with you all the time Great”

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Posted 4 years ago

“Renewal process was much easier this time. Previously I had to ring to get my new quote. This year it was displayed in my reminder email. Got through to an advisor quickly, who was polite and professional. Excellent renewal premium also- saved over £90.”

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Posted 4 years ago

“This is the 3rd time I have renewed my motorbike insurance with you i find your staff very helpful, and the girl that i spoke to yesterday was very helpful 5 stars 🌟”

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Posted 4 years ago

“The person who took my insurance inquiry was just spot on. She was very very helpful. I don't own a printer because I don't need much stuff printed out. It's really only insurance stuff when it comes to renewing my car or bike insurance. But the girl said she can post it out in stead. Which is just brilliant in my case as the reasons I have explained. Oh yes plus she send the details of my insurance via email as well. So I unloaded the insurance certificate on to my tablet as well. The price for my bike insurance wasn't to bad. I checked before hand on one of these comparison web sites first. The cheapest one I got back was £76 but there's some times a hassle sending proof of no claims. You some times have to send pictures of a letter or letters of proof. Let's just say it can turn in to a right carry on trying to down load them to there site. At the end of the day I just want to pay for my vehicle insurance and get on with life.”

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Posted 4 years ago

“Had a reminder email with a renewal price, after shopping around I found a cheaper quote of £30 from MCE ?? so when I phoned them about the renewal price and the difference they offered me the cheaper price. Doesn’t seem any loyalty for current customers surely it should have been the best quote on the renewal. However, the lady on the call was very polite and helpful.”

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Posted 4 years ago

“I was knocked off my bike & MCE put Fletcher's solicitors on to me....they didn't want to know so I did everything myself .....it took me 2 year's to get the case heard in court where I won £4000 in for personal injury & damages to the bike.....MCE are very good as long as you don't have an accident”

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Posted 4 years ago

“Well done keep it up with your good work.....”

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Posted 4 years ago

“my policy went up by 25 pound, i dont understand why we were in a pandemic, my bike stayed in garage for best part of a year ,yet my insurance went up it should have stayed the same, next year i will compare quotes”

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Posted 4 years ago

“Nice customer service”

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Posted 4 years ago

“Good service at renewal and Good prices”

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Posted 4 years ago

“Simple and straight forward purchase a good provider”

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Posted 4 years ago

“very happy with the service Very fast and and where happy with the price 5 star serviceThanks leigh”

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Posted 4 years ago

“Wow they really want to let you talk about customer service??? Rip off merchants this company stating they couldn't take payments via direct debit and say continuous payments were failing as funds weren't available when there was money sat there..funnily enough when there was 30 quid on top they were able to take the payment no problem at all.. customer service was like groundhog day where you can't speak to anyone about your issue with mce but they'd be happy to take the payment plus 30 quid....customer resolution team were going to ring me back to sort within 72 hours but then 12 hours later mce took the full payment anyway including the extra 30 quid...fuming and very lucky there isn't a local office”

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Posted 4 years ago

“Avoid absolute cow boys wouldn't bother going cheaper as with these its not better just pay a little more and go with a better company as these are just rip off. Their customer service is useless...”

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Posted 4 years ago

“I cancelled my policy due to me not using the vehicle the guy from the office was rude when asking why Icancelled and now they won't acknowledge me to get my proof of no claims, NOT GOOD”

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Posted 4 years ago

“If your reading this you have already suffered enough. To start with totally clueless when taking your money, which by chance is the only time you'll speak to someone. I had the wrong policy details and they had to be changed, I had a claim and that was fraught with errors and didn't speed up the whole process at all. Dont shop here.”

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Posted 4 years ago

“How this company has 4* is beyond me ive had nothing but trouble with it, can never get in touch with anyone decided to cancel after paying full payment due to being so poor in cusromer service to be stung with £75 cancellation fee on top of only being allowed 25% of premium returned. Even after all that the new company im isured with was still cheaper and much better to deal with.”

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Posted 4 years ago

“Caller that reminded me of renewal date was nice enough. I called back a day later to renew. Call answered in within 10 min. Lady sounded bored as anything, monotone and fed up but did the job and renewed the policy, sligh9cheaper than last year. Job done, no problems, no thrills!”

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Posted 4 years ago

“Disgrace caused me nothing but head ache they never answer the phone to you unless ur making a payment all the operators and rude snotty and don’t have a clue ? MCE insurance don’t accept responsibility for anything even when there’s an error on there part would encourage anyone to buy a bus pass before taking car insurance out with them biggest mistake and what a waste of £1900”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews