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MCE Insurance Reviews

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

MCE Insurance 5 star review on 24th April 2025

MCE Insurance 5 star review on 28th March 2023

MCE Insurance 5 star review on 28th March 2023

MCE Insurance 5 star review on 21st March 2023

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mce id rubbish”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“This insurer was poor. Moving address the week after taking out the policy the amount doubled in price over the phone. When looking online for other quotes the MCE quote was lower than quoted over the phone they said this is only online and I cannot use that one, I was disgusted as the price doubled over the phone and online they wouldn't allow me to take this quote. Called customer service again and was told someone would call me back no one did! Waited another few days and called them again was told that I am now over the 14 days to cancel so have to pay a fee explained was waiting for someone to call me back and they didn't care. Explained that I need to pay £25 to cancel and need to fill out a form however couldn't fill form out there and then as had to rush my pregnant girlfriend to the hospital, advised them I am 100% going to cancel but need to rush off. Took my girlfriend to hospital where she have birth but was kept in for 4 days after. Got a letter from the hospital to explain I was with her and this happened. Sent all documents over to them ready to pay the cancellation and was told it had gone up to £75 because they pro rata the cancellation fee. Had to take this to the FOS before they would agree to the £25 originally stated. Would not recommend MCE to anyone disgusted with their customer service and treatment!”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“i had a accident a couple of weeks after taking out the insurance an they have been fantastic in helping me sort out my claim”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Good insurence.”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Fantastic and easy and great prices”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“I have mixed thoughts about mce . the good thing was they quoted me a very price for my motorcycle insurance.but 6months later I changed my motorcycle and they charged me over sixty pounds to change my details which was more than half what I paid at the beginning of my policy. I must say their rates are very good but they are expensive for add ons etc.”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“excellent service and good price”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Excellent”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Ok at giving you insurance, but no notice of renewal date? and will not send proof of no claims discount even though calling them twice within a week, (costing money to call) although promising to send by email 24hours and also by post, have received nothing in 2 weeks, this as caused my new insurer to cancel my new policy !! many thanks MCE”

Helpful Report

(Car Insurance) - Posted 10 years ago

“The service all round has been excellent”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Very friendly people and very good communication”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very pleased thank you”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“MCE Insurance are a lot better company to deal with than the Rip Off Merchants at Bennetts Insurance.”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“I still have my recent motorcycle ins with them but suspect they will not re~insure me as they with my other motorcycle when it runs out in August ~ No reason was given but I suspect it was because I had become 80 years old ~ This is hard to take as in my 50 odd years of motorcycling I have only ever made two claims ~last one was over 35 years ago . When I had to find another insurer for my first bike ~it went up over 250% ~ trying to get proof of a non claims bonus for my new insurers from MCE was hopeless I wrote e-mails and letters to no avail. They even told them I was not entitled to one !”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Recieved a call from MCE, regarding my insurance, was told for an extra amount of money my bike would be fully covered in terms of if i made a claim, or if it was stolen i would recieve the full amount, this was June 2014, still awaiting documents ???????”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“I got ran over by a car Not my fault Got more money off the motorcycle then I have spent on it Got a motorcycle to use for 3 weeks a 2014 Honda very happy Communication is excellent”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“I chose this policy because it was a good price and covered me in lots of European countries. Thank you mce.”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“cheapest out of a search of insurer's and good customer service,”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“tried to make a none fault claim with mce after being hit in the rear end of my motorbike and was told that I had to pay £600 up front and then could reclaim the money back ,sadly I wasn't in the position to just lay £600 out and thought my fully comprehensive cover would be adequate, obviously not, so I will not be using them again, and would not recommend them .”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

“Very good 5 star”

Helpful Report

(Motorbike Insurance) - Posted 10 years ago

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MCE Insurance is rated 4.0 based on 5,344 reviews