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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very easy to sort out insurance. Very straightforward. Didn’t have to interact or call. Price was very competitive. I’ve just recently gained my full bike license
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Posted 2 years ago
I’m very happy with your customer service. The best part is you can do everything online through customer portal and not over the phone, when not everything is always clear and confirming. I also like that you have option of automatic renewal. I can activate or deactivate that option whenever I like. And last thing I like is that you do your homework now. When I checked all comparing sites to choose my insurance for renewal, you were on top, offering me the same, cheapest price I’ve got from you in the email. Good job, guys!
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Posted 2 years ago
I have insured with MCE for over ten years. I recently claimed for the theft of two bikes. After a thorough investigation the claim was paid in full, minus my excess. I subsequently insured a new bike with MCE online, which is an improvement over the old system. The new premium is on the high side, but not surprising under the circumstances. MCE is definitely better now than it used to be.
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Posted 2 years ago
they canceled my insurance with 2 days and did not return my money, everything was correct
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Posted 2 years ago
Happy with your cover and how promptly my theft claim was sorted, enabling me to get back on the road asap. This year you forgot to contact me for renewal which caused me grief, and I miss your excellent sales dept; getting a quote online was a drag.
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Posted 2 years ago
Very good service and good customer experience good value for your money and easy to setup have used before and will continue to use
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Posted 2 years ago
Hi, the customer service is good I have insured with MCE since 2016 all bikes I have; and the prices still high and higher.
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Posted 2 years ago
My insurance run out on the 3rd December and on the 4th I had to renew it by going back on to a site as you would not let me renew it and it cost me £25 more I’ve been with you for ten years so I’m not happy and also I’m not happy that I can’t ring and do my insurance over the phone next year I will go to someone who I can talk to on the phone many thanks.
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Posted 2 years ago
Very helpfully and polite
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Posted 2 years ago
I know that I'm insured Disappointed that despite being do careful, no accidents in the last year insurance has as good as doubled with no clear reason why. It's making me think about getting rid of the bike as I've now paid nearly the cost of the bike in insurance in the last 2yrs
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Posted 2 years ago
Value for the service offered
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Posted 2 years ago
It was quick and easy to insure my bike,,didn't get half way through and end up having to phone them.good job
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Posted 2 years ago
Dennis Espanola Badajos was extremely helpful by successfully activating my customer portal. Someone else also helped me to renew my policy since the portal couldn't.
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Posted 2 years ago
Excellent
MCE Insurance 5 star review on 1st December 2022
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Posted 2 years ago
Had to do it online But quiet satisfied pretty straightforward And quick service
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Posted 2 years ago
Good price, but horrible service - no way to discuss your quote or policy with a person. Their online system also breaks down about 50% of the time so you can’t access your quote or policy - and can’t call to sort something out.
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Posted 2 years ago
It was my first time applying for insurance, I contacted MCE, within 10 minutes my policy was live and I was out on my bike less than an hour after buying it…. Quick & easy
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Posted 2 years ago
Quick,easy no fuss,all very polite and helpfull,thank you,very positive.
MCE Insurance 5 star review on 1st December 2022
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Posted 2 years ago
I just completed my second CBT, and wanted to get back on the road legally ASAP. MCE was the most affordable on all the comparison websites. I have been with them before after passing my CBT the 1st time, although £100 cheaper then. I would probably go with them again too. UK based and transparent with all policies, quick, easy and obtainable.
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Posted 2 years ago
quite difficult to renew my policy dew of constant glitches In MCE sistem .It also happened last year when I took out my first policy with them.I solved the problem with an operator on the phone who was able to renew the policy but after a couple of attempts. I strongly advise the web technicians of MCE to solve the problem on the portal as soon as possible.
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Posted 2 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews