MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My policy with MCE was disclaimed because " they were no longer able to offer Bike insurance", what a nonsense. This company still offers motorbike insurance (and they still sending emails asking to insure motorbike with them) but has not fulfilled it's obligations. Payments of liabilities has been transferred to FSCS and I didn't get refund yet, almost one year now..”

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Posted 2 years ago

“Absolutely appalling. I have been unable to register despite many attempts. The help chats achieved nothing and I have been unable to receive my policy certificate.”

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Posted 2 years ago

“Could not register for portal tried several times customer services wouldn’t help asked for an email going to cancel my policy no confidence in getting help didn’t get insurance details”

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Posted 2 years ago

“Good all round efficiency from team. Had a few problems with website but team helped resolve situation. Shame you can not pay over the phone anymore.”

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Posted 2 years ago

“No going around the houses all straight forward”

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Posted 2 years ago

“Priced fairly easy to follow website”

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Posted 2 years ago

“almost impossible to renew . tried online, tried logging into my account. then searched for ages to get the correct phone number. every way I tried I just ended up with live chat, telling me to log on. Which failed just because I had not log on for a while. Why oh why do I need to log in regularly????”

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Posted 2 years ago

“After having difficulty accessing my account for a renewal, I found that customer service department very helpful and got things sorted quickly and with very little fuss. Well done Mce”

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Posted 2 years ago

“Ay the minute everything OK, I've been waiting for an email to show you me 1 years no claims I've got it ready to upload to use if you send an email asking for it thanks in advance Damon”

MCE Insurance 3 star review on 19th January 2023

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Posted 2 years ago

“Quick and easy to renew online and was cheaper than last year”

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Posted 2 years ago

“The service from MCE is a good and honest one, and I find the staff are always ready to help. Keep up the good work!”

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Posted 2 years ago

“Price hike of nearly £200 from last year ,I wasn't very happy but I am sticking with you.”

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Posted 2 years ago

“Cheep been using now for years very good company for motorbike insurance one of the best out there”

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Posted 2 years ago

“Shocking! The renewal price is almost double!”

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Posted 2 years ago

“Easy and fast everything I was looking for”

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Posted 2 years ago

“A good experience very easy to sort out.”

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Posted 2 years ago

“I have cancelled this policy so would like the payment back please”

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Posted 2 years ago

“Much better then before,made it more easier to make changes.”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Had a lot of difficulty trying to renew my policy online but eventually got a call back from someone who was very nice and very helpful Not everything can be done online and some times you just need a human being to deal with despite the frustration it was sorted out in the end”

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Posted 2 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews