MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,331 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,331 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help”

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Posted 1 year ago

“I’ve been with MCE for 5yrs. I’ve always had fully comprehensive cover and although I can’t review the claims department (never claimed 🤞🤞),renewal has been seamless. I’ve compared other companies and found MCE to have as good a deal as any other. For me , it’s not always about who’s the cheapest.I want a company I can depend upon.”

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Posted 1 year ago

“Excellent service and reasonable prices”

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Posted 1 year ago

“very good”

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Posted 1 year ago

“So easy and really fast cover fully recommend the company to anyone”

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Posted 1 year ago

“Disclaimed policy no chance to get refund for almost a year. The reason for disclaim was "no longer able to offer Bike Insurance" So far they still offering it and still didn't fulfilled their obligations. Stay away from this company!”

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Posted 1 year ago

“My policy with MCE was disclaimed because " they were no longer able to offer Bike insurance", what a nonsense. This company still offers motorbike insurance (and they still sending emails asking to insure motorbike with them) but has not fulfilled it's obligations. Payments of liabilities has been transferred to FSCS and I didn't get refund yet, almost one year now..”

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Posted 1 year ago

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Posted 1 year ago

“Absolutely appalling. I have been unable to register despite many attempts. The help chats achieved nothing and I have been unable to receive my policy certificate.”

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Posted 1 year ago

“Could not register for portal tried several times customer services wouldn’t help asked for an email going to cancel my policy no confidence in getting help didn’t get insurance details”

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Posted 1 year ago

“Good all round efficiency from team. Had a few problems with website but team helped resolve situation. Shame you can not pay over the phone anymore.”

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Posted 1 year ago

“No going around the houses all straight forward”

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Posted 1 year ago

“Priced fairly easy to follow website”

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Posted 1 year ago

“almost impossible to renew . tried online, tried logging into my account. then searched for ages to get the correct phone number. every way I tried I just ended up with live chat, telling me to log on. Which failed just because I had not log on for a while. Why oh why do I need to log in regularly????”

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Posted 1 year ago

“After having difficulty accessing my account for a renewal, I found that customer service department very helpful and got things sorted quickly and with very little fuss. Well done Mce”

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Posted 1 year ago

“Ay the minute everything OK, I've been waiting for an email to show you me 1 years no claims I've got it ready to upload to use if you send an email asking for it thanks in advance Damon”