MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient”

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Posted 2 years ago

“Got my renewal in & it was around 200 quid cheaper than last year with the exact same cover. Had a bit of an issue with the portal but a quick phone call sorted it.”

MCE Insurance 5 star review on 10th January 2023

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Posted 2 years ago

“Hi, The agent that dealt with me was really great..”

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Posted 2 years ago

“Been with MCE, very reasonably priced. Very helpful and still using them. Alot of extras are included and not added on later”

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Posted 2 years ago

“I’m disappointed that my new automatic premium is higher than the previous one (no change in circumstances).”

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Posted 2 years ago

“It was hard at first as the portal would not allow me to renew but a got a lovely girl on the phone that helped me.”

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Posted 2 years ago

“Had an issue logging in to customer portal in order to renew policy. Online chat with Johnathon resolved the issue and was able to log in. Reduction in my policy premium too, thank you MCE.”

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Posted 2 years ago

“Can't speak to anyone about the hike in the price £114 up to £182 I had renewed it online and didn't realise how much it had gone up”

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Posted 2 years ago

“They beat every other provider on price by a country mile! Got my 2020 S1000RR insured with them, took around 2 mins to complete!”

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Posted 2 years ago

“Fast and simple, before you know it, it’s done and less expensive….”

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Posted 2 years ago

“Your website is very easy to navigate plus your online chat line on your portal very helpful”

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Posted 2 years ago

“MCE insurance is the cheapest I have found for my motorbike and although I’ve never made a claim in the 5 years I’ve been using them, the one time I needed a breakdown call-out it went well. One annoying thing this renewal is that they sent an email saying my new premium would cost 2.5 times the previous and that was the lowest possible. A trip trip to moneysupermarket.com proved that false and I renewed from there for not much more than my previous premium”

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Posted 2 years ago

“I have been with MCE for 5 years without any claims or convistions. My renewal was due on 3rd jan. Tried to renew online over Christmas was unable to and rang first thing on the 3rd to be told that as it had expired at 12.59 on the 2nd jan I needed to obtain a new quote from their website. I did so and the new quote was 25% more than I was offered on the renewal quotation with no change in circumstances. I queried this and was told that it would be unfair to offer the same discounts to new clients as existing and there was nothing they could do about it !! Also told that if I wasn't happy I should obtain other quotes on line. Unfortunately I didn't look at any other quotes until I had swallowed MCE's price rise and lodged the insurance with them. I could have saved myself £90 on the £350 premium with MCE which also contained a huge excess in comparison. Very poor service / customer retention and will certainly be looking to switch next year.”

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Posted 2 years ago

“Straight forward, good value, good communication,”

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Posted 2 years ago

“Simple, friendly and super efficient. Well done First Response! I’ll be using you again. Tom”

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Posted 2 years ago

“I got my renewal through, and it was over 80% more than last years policy. And that is with no new claims or convictions, and another year's NCB. I contacted them to ask why it'd gone up, and got a very blunt response that I should shop around for a better deal. Very disappointed.”

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Posted 2 years ago

“Superb! Very easy and straight forward to do. Also found it brilliant how you can select your deposit amount! Will use MCE for many years to come!”

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Posted 2 years ago

“Had portal question answered an was able to get into portal and pay for renewal. Happy customer”

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Posted 2 years ago

“Great price, Web site easy manoeuvred.”

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Posted 2 years ago

“You can do everything online so simple”

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Posted 2 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews