MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,331 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,331 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

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“Informative, simple, and easy to renew.”

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Posted 1 year ago

“Excellent service, really easy to use platform with live chat available if you need any assistance.”

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Posted 1 year ago

“Telephone support required for queries.”

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Posted 1 year ago

“Excellent Customer service.”

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Posted 1 year ago

“Always easy to get the insurance im looking for”

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Posted 1 year ago

“Can't update policy over the phone. You make it so difficult to actually speak to someone. The policy will not open on line. Not good enough”

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Posted 1 year ago

“Good price for renewal. Online portal not great - had to select new card option even though card had been stored - needed to phone to get this sorted out.”

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Posted 1 year ago

“When filling in the proposal form, allow customers to state their security devices as the drop down menus aren't easy to select particular items used.”

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Posted 1 year ago

“Been with you for a long time and never had a problem even when mce had problems I got My refund and the team sorted out my new policy”

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Posted 1 year ago

“Very easy to insurance online this time, only took 5 minutes, bit more than I thought, but I suppose it's because of the size of the bike, far cheaper than anyone else, the next one was £1,000 and the third one, they were looking £1,500 so I'm quite happy staying with MCE and should be with them for quite a while. No-one else can match your Price.”

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Posted 1 year ago

“PRICE AND COVER”

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Posted 1 year ago

“Great service again”

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Posted 1 year ago

“Significant price increase with no explanation. Couldn't speak to anyone as no phone number available to find out. Web based renewal process was disappointing, didn't like my card details, it took multiple attempts even with help from online messaging app. Process was awkward and took too long.”

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Posted 1 year ago

“My cover was less than last year but trying to get on the portal was a pain in the but. it took me three diffrent numbers to get through on the phone and even then I still couldn't renew over the phone .eventually I had to make up a new portal login and once I got in to it it was easy to renew my policy. Mce phone calls are so much easier than your portal sign in (needs sorted).”

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Posted 1 year ago

“Big price increase, with no explanation. Was not allowed to renew by phone, had to go on terrible web site. Although renewed still cannot access portal or documents. I can only pray the cover is better than the service!”

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Posted 1 year ago

“Using auto fill to enter email address will not work. You need to type in your email address. Price was way higher than last year, and could not get a satisfactory reason from company, just blamed the underwriters. Entering your date of birth on the new system is a time consuming, pain in the backside. Overall, not impressed at all.”

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Posted 1 year ago

“Login not good refused to accept my E mail address, the very same one that was used to inform me of the renewal. !!!!!! Very frustrating.”

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Posted 1 year ago

“Renewal price a lot more , Would be nice to talk to someone, Cannot see new policy 🙂”

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Posted 1 year ago

“Renewal was dearer when i was invited to renew, got the same insurance from MCE cheaper on compare the market.”