MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When filling in the proposal form, allow customers to state their security devices as the drop down menus aren't easy to select particular items used.”

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Posted 2 years ago

“Been with you for a long time and never had a problem even when mce had problems I got My refund and the team sorted out my new policy”

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Posted 2 years ago

“Very easy to insurance online this time, only took 5 minutes, bit more than I thought, but I suppose it's because of the size of the bike, far cheaper than anyone else, the next one was £1,000 and the third one, they were looking £1,500 so I'm quite happy staying with MCE and should be with them for quite a while. No-one else can match your Price.”

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Posted 2 years ago

“PRICE AND COVER”

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Posted 2 years ago

“Great service again”

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Posted 2 years ago

“Significant price increase with no explanation. Couldn't speak to anyone as no phone number available to find out. Web based renewal process was disappointing, didn't like my card details, it took multiple attempts even with help from online messaging app. Process was awkward and took too long.”

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Posted 2 years ago

“My cover was less than last year but trying to get on the portal was a pain in the but. it took me three diffrent numbers to get through on the phone and even then I still couldn't renew over the phone .eventually I had to make up a new portal login and once I got in to it it was easy to renew my policy. Mce phone calls are so much easier than your portal sign in (needs sorted).”

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Posted 2 years ago

“Big price increase, with no explanation. Was not allowed to renew by phone, had to go on terrible web site. Although renewed still cannot access portal or documents. I can only pray the cover is better than the service!”

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Posted 2 years ago

“Using auto fill to enter email address will not work. You need to type in your email address. Price was way higher than last year, and could not get a satisfactory reason from company, just blamed the underwriters. Entering your date of birth on the new system is a time consuming, pain in the backside. Overall, not impressed at all.”

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Posted 2 years ago

“Login not good refused to accept my E mail address, the very same one that was used to inform me of the renewal. !!!!!! Very frustrating.”

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Posted 2 years ago

“Renewal price a lot more , Would be nice to talk to someone, Cannot see new policy 🙂”

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Posted 2 years ago

“Renewal was dearer when i was invited to renew, got the same insurance from MCE cheaper on compare the market.”

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Posted 2 years ago

“Web site to download docs does not work.”

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Posted 2 years ago

“Price has gone up lot. Your web site for renewal of my policy just sent me round in circles and left me at the point of cancelling my policy. I ended up ringing to renew . The person i spoke to was very helpful and did his job and got me sorted in half the time than the time i spent online. GET YOUR WEB SITE SORTED. !! PLease !!.”

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Posted 2 years ago

“Price gone up a bit more than expected,but so has everything else lately.Still good value compared to competitors.Will renew again with you next year!”

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Posted 2 years ago

“All very good apart from online renewal, a bit confusing .”

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Posted 2 years ago

“excellent service, will recommend..”

MCE Insurance 5 star review on 31st January 2023

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Posted 2 years ago

“Good 👍 thanks”

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Posted 2 years ago

“Seamless - thank you !”

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Posted 2 years ago

“Been with MCE for nearly 6 years, Customer Service were awesome all the time, this year didn’t get any price dropped, but I suppose inflation took place here, hopefully as loyal customer I can get a better yealy price next year! Thanks!”

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Posted 2 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews