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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Trying to get through to MCE was a painful experience. No one answers the phone! Made 3 calls to try and get through to them all with the message " one of our operative will answer you call shortly, thank you for holding. I called on my mobile. . No notification it was a premium line number. Looked at my phone bill the other day. . £25 charge for trying to get through to them. That's now on top of what I payed for the insurance. NOT HAPPY!!!! I did try the live chat before calling on the second on hold call, but they seemed lacking in knowledge for the question I needed answering so had to call a third time and just wait on hold for someone to put their coffee down and answer a call. After getting my insurance and paying for it I waited for confirmation by email and the policy they said they would send. . . Nothing! Had to go on live chat and ask for it to be sent. Then received the email with everything while on live chat. The whole experience was frustrating and painful and puts me off from contacting them again as it's firstly going to cost a fortune and the operatives don't sound like they are particularly interested in selling you the insurance anyway.
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Posted 5 years ago
The 08443386888 costs you an arm and a leg £11.19 to renew my insurance. Pure profiteering
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Posted 5 years ago
Been with MCE for a number of years , got a good price Again and buying online was straight forward.
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Posted 5 years ago
Have been with MCE for a number of years. Never had a problem. I am more than happy with the service.
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Posted 5 years ago
i have only one concern, when i was given free brake down cover i was not told at the start i had to be more than 2 miles away from my home address to get help? but apart from that i have had no problem with them and i have renewed again.
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Posted 5 years ago
it was OK, pleased to have Adam's help. I always ensure my bikes with MCE for peace of mind.
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Posted 5 years ago
Great value insurance and a great service. I’ve used MCE several times and had no problem
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Posted 5 years ago
Very good service will be advising to friends and family thanks
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Posted 5 years ago
brill 10/10
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Posted 5 years ago
Excellent service 👍
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Posted 5 years ago
I have insured my motorcycles with MCE for quite a few years now and found them to be very good. I had an accident 3 years ago which wrote off my bike and they handled the claim excellently. I was back on the road with a new bike within 8 weeks, so very happy. I presently have 3 bikes insured with them and was happy with the renewal premium. Good service all round. Thanks.
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Posted 5 years ago
Very easy to use website my 3rd year with Mce .
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Posted 5 years ago
Greatness 🤪🤪
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Posted 5 years ago
Price was decent, website east to use. Had to speak to customer service on something and the phone was answered by a human within 2 rings - very impressed.
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Posted 5 years ago
Easy to get online and cheaper
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Posted 5 years ago
Very easy. Thanks
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Posted 5 years ago
Very quick and easy to do online
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Posted 5 years ago
Used MCE last yr, great price both times. Customer service sorted my wrong info input out with a phone call. suggestion make the chat box smaller it interferes with overlapping other boxes
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Posted 5 years ago
Very well priced, good value for money. Very easy to renew.
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Posted 5 years ago
Charged me twice, haven’t replied to my emails asking for an explanation and the waiting time for phone calls is ridiculous
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews