MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web application form very poor compared to other providers; breakdown recovery only 20 miles from home - no option to upgrade given. When tried to upload NCD proof in afternoon - error message said "uploads only accepted 7:00 to 22:00hrs!" Online agent was very good - advise error message due to NCD proof not required! (so wrong and confusing error message).”

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Posted 6 years ago

“On the phone very helpful and a pleasure to deal with and very competitive pricing 5 star service”

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Posted 6 years ago

“Good reliable service as normal thanks again”

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Posted 6 years ago

“Took ages for someone to answer the phone; then got transferred twice and now 24hrs later I haven't got any insurance documents.”

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Posted 6 years ago

“Good as usual. Only moan is, it would be so much easier with renewals to change minimal details (eg mileage, years no claims) without having to fill out all full details again”

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Posted 6 years ago

“Happy enough apart from a ridiculous price jump if paying monthly. Think I’ll be shopping around at my next renewal.”

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Posted 6 years ago

“I have been with MCE for a few years and always had excellent service told my documents would be Emailed and to allow 48 hours no complaints in the past. This year a disaster already email to ask why I am still waiting and NO reply. So still waiting, normally a 5 Star review”

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Posted 6 years ago

“No email confirmation to day I'm insured No documents To confirm Tried phoning said 48 hours ??? Still not received”

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Posted 6 years ago

“great service sorted out quickly”

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Posted 6 years ago

“Turns out that your multi bike policy doesn’t work very well, the lady I spoke to realised this and insured both my bikes separately, very helpful, I’ll be back!”

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Posted 6 years ago

“just plan old FANTASTIC service”

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Posted 6 years ago

“I had a little trouble paying online and it kept giving me a 0845 number to do it over the phone. But when I went and got a quote from a price comparison website it gave me a 03 number to call. Once I got through they were good as gold.”

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Posted 6 years ago

“Thanks, excellent service £100 cheaper than last year with breakdown cover.”

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Posted 6 years ago

“Terrible I'm still waiting for my insurance docs to be emailed I'm not on the askmid data base as insured not a happy bunny”

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Posted 6 years ago

“straightforward and easy to set up cover. Thanks”

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Posted 6 years ago

“5 star service, helpful & friendly service”

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Posted 6 years ago

“Very quick to sort and by far the cheapest”

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Posted 6 years ago

“Great service and price”

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Posted 6 years ago

“GOOD FRIENDLY SERVICE BUT STILL WAITING FOR MY DOCUMENTS”

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Posted 6 years ago

“I haven't received my certificate of insurance get. I was told would have it in 48 hours.”

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Posted 6 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews