MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turns out that your multi bike policy doesn’t work very well, the lady I spoke to realised this and insured both my bikes separately, very helpful, I’ll be back!”

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Posted 5 years ago

“just plan old FANTASTIC service”

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Posted 5 years ago

“I had a little trouble paying online and it kept giving me a 0845 number to do it over the phone. But when I went and got a quote from a price comparison website it gave me a 03 number to call. Once I got through they were good as gold.”

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Posted 5 years ago

“Thanks, excellent service £100 cheaper than last year with breakdown cover.”

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Posted 5 years ago

“Terrible I'm still waiting for my insurance docs to be emailed I'm not on the askmid data base as insured not a happy bunny”

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Posted 5 years ago

“straightforward and easy to set up cover. Thanks”

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Posted 5 years ago

“5 star service, helpful & friendly service”

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Posted 5 years ago

“Very quick to sort and by far the cheapest”

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Posted 5 years ago

“Great service and price”

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Posted 5 years ago

“GOOD FRIENDLY SERVICE BUT STILL WAITING FOR MY DOCUMENTS”

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Posted 5 years ago

“I haven't received my certificate of insurance get. I was told would have it in 48 hours.”

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Posted 5 years ago

“Set up my insurance easily but I made a mistake on my email so wasn’t sure if I was covered, 1 quick call sorted the problem yes I was covered,couldn’t have been more helpful, hope I get the same customer service if I ever need to claim or need their help”

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Posted 5 years ago

“Quick and easy to get set up my insurance great price added extras as standard where other insurers want to charge extra great job mce value for money many thanks.”

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Posted 5 years ago

“Good price, and easy to set everything up. Recommend.Paul”

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Posted 5 years ago

“Awful customer care, they just don’t even pay attention to your requests and enquires.”

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Posted 5 years ago

“Tried to renew my policy. MCE don't tell you what your new premium will be so you have to go through the whole rigmarole of getting a new quote. Having got the quote I tried to pay and after entering my card details it said transaction hadn't gone through. The same thing happened last year but it transpired the transaction had in fact gone through (I found out when I checked my card statement). So I waited a couple of days but nothing came through on my card statement. I tried ringing to complete the payment but gave up after an hour on hold. Eventually I managed to pay by ringing a different option - call centre in Asia somewhere who didn't seem to know what they were doing but did eventually take my payment although by that time it was more than the quote I had. Live Chat was useless by the way.”

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Posted 5 years ago

“Excellent price, easy to complete on line forms, no fuss and no hassle. I would definitely recommend MCE.”

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Posted 5 years ago

“Great as always”

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Posted 5 years ago

“Simple problem, quickly resolved to my satisfaction by extremely professional staff.”

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Posted 5 years ago

“Took a while on the phone and the web chat didn’t work for my query. Staff are friendly and efficient, although did get cut off a couple of times. Got there in the end! Regards”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews